Branch Service Representative jobs in Charlotte, NC

Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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FIELD SERVICE FOREMAN
  • Branch Civil
  • Charlotte, NC FULL_TIME
  • Position Summary

    Branch's Civil Division is searching for a collaborative and driven Field Service Foreperson to join our well-established, growing company. The Equipment Field Foreperson (EFF) is responsible for coordinating, directing and supervising Equipment Operation's field personnel, and the daily repair and maintenance of BCI equipment. The EFF promotes and develops communication, coordination, and cooperation between Field and Equipment Operations. The EFF will provide technical assistance as needed to ensure that equipment personnel work safely and that equipment is maintained in safe and reliable working condition. The EFF will use best methods to minimize equipment repair downtime and cost.

    Duties/Responsibilities
    • Comply with all BCI, OSHA, or other relevant safety rules and regulations.
    • Conduct all business with a professional and respectful attitude.
    • Communicate equipment status and readiness with project and equipment operations management.
    • Monitor and evaluate equipment condition, repair priorities, and the safety of all EO field operations.
    • Develop and manage positive relationships and a sense of urgency with EO personnel.
    • Evaluate productivity, monitor labor hours (time cards), and ensures jobs are properly staffed, including covering vacations, call offs, special short-term requirements, and emergency support.
    • Maintain a thorough knowledge of the operating, maintenance, and repair procedures of all equipment owned and/or operated by Branch Civil, Inc.
    • Coordinate and communicate scheduling of major repairs and downtime with Equipment Superintendent.
    • Monitor preventive maintenance scheduling and procedures to ensure correct intervals, tasks, and performance.
    Duties/Responsibilities Cont.
    • Ensure compliance with all Federal, State and Local labor laws.
    • Assist in the recruitment and deployment of equipment maintenance and service personnel
    • Assist with training field equipment ops. personnel upon hiring, as well as assist the Equipment Superintendent in identifying needs for continuing education for established employees.
    Qualifications
    • Associates Degree in Automotive/Diesel Field and 5 years related experience OR
    • Technical diploma and 7 years related experience OR
    • 10 years heavy equipment repair experience
    • Preferred basic computer skills with iPad and MS office experience
    • CDL license with hazmat and tanker endorsements required within 60 days
    Competencies
    Leadership
    People Management
    Communicating Effectively
    Work Environment/Safety
    Establishing Relationships
    Travel

    This job operates in the shop, and regular visits to job sites are required.

    Supervisory Responsibility
    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.

    Position Type/Expected Hours of Work

    Office days and hours are Monday through Friday, 8:00 a.m. to 5 p.m. Work hours may include occasional nights and weekends, which may include overnight stays.

    AAP/EEO Statement

    It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or status as a veteran, or any other basis protected by applicable federal, state or local law, with respect to recruitment, hiring, training, promotion, and other terms and condition of employment

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

     

  • 1 Month Ago

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Branch Customer Service and Sales Representative - Charlotte, NC (Montford)
  • The Auto Club Group
  • Charlotte, NC FULL_TIME
  • It's a great time to join AAA The Auto Club Group!JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARDJob Type:Full timeExempt/Non Exempt:HourlyJob Description:Why Choose a Career with the AAA The A...
  • 20 Days Ago

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Account Service Representative
  • Tarheel Linen Service, Inc.
  • Charlotte, NC FULL_TIME
  • Great opportunity with growing, successful regional family owned and professionally managed hospitality company, serving customers since 1934. We are seeking an enthusiastic person to provide exceptio...
  • 1 Month Ago

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Branch Service Technician
  • Kaeser Compressor, Inc.
  • Charlotte, NC FULL_TIME
  • Kaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing except...
  • 21 Days Ago

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Branch Service Administrator
  • Kaeser Compressor, Inc.
  • Charlotte, NC FULL_TIME
  • Kaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing except...
  • 13 Days Ago

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Branch Service Technician
  • Kaeser Compressor, Inc.
  • Concord, NC FULL_TIME
  • Kaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing except...
  • 26 Days Ago

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0 Branch Service Representative jobs found in Charlotte, NC area

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Customer Service Representative
  • Ryan Consulting Group
  • Charlotte, NC
  • Job Description Job Description Position: Customer Support Representative (Charlotte, NC) Only Shift 11am-8pm EST M-F Lo...
  • 4/25/2024 12:00:00 AM

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Customer Service Representative
  • Healthcare Outsourcing Network, LLC
  • Charlotte, NC
  • Job Description Job Description We are a company located in Wheat Ridge, Colorado with clients around the United States,...
  • 4/24/2024 12:00:00 AM

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Customer Service Rep - Automotive
  • Stabilus
  • Gastonia, NC
  • Job Description Job Description Customer Service Representative – Automotive Stabilus is a global leader in the producti...
  • 4/23/2024 12:00:00 AM

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Retirement Services Rep
  • Global Channel Management, Inc.
  • Charlotte, NC
  • Job Description: Retirement Services Rep needs 1+ years' of retirement products and services Retirement Services Rep req...
  • 4/23/2024 12:00:00 AM

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Customer Service Rep
  • Lincare Holdings
  • Charlotte, NC
  • Job Description work directly with medical professionals and physicians to facilitate patient care advocate for and work...
  • 4/22/2024 12:00:00 AM

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Bilingual Customer Service Rep/Station Attendant
  • Tornado Bus Company
  • Charlotte, NC
  • Job Description Job Description Tornado Bus Company is currently looking for a Customer Service Rep/ Station Attendant R...
  • 4/22/2024 12:00:00 AM

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Route Sales and Service Representative
  • Heritage-Crystal Clean, LLC
  • Charlotte, NC
  • Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry....
  • 4/22/2024 12:00:00 AM

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Customer Service Representative
  • Mauser Packaging Solutions
  • Charlotte, NC
  • Responsibilities: Establish relationships with customers by communicating and resolving issues. Responsible for order en...
  • 4/17/2024 12:00:00 AM

Charlotte (/ˈʃɑːrlət/) is the most populous city in the U.S. state of North Carolina. Located in the Piedmont, it is the county seat of Mecklenburg County. In 2017, the U.S. Census Bureau estimated the population was 859,035, making it the 17th-most populous city in the United States. The Charlotte metropolitan area's population ranks 22nd in the U.S., and had a 2016 population of 2,474,314. The Charlotte metropolitan area is part of a sixteen-county market region or combined statistical area with a 2016 census-estimated population of 2,632,249. Between 2004 and 2014, Charlotte was ranked as...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Representative jobs
$39,607 to $49,633
Charlotte, North Carolina area prices
were up 1.5% from a year ago

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