Branch Service Representative jobs in Fayetteville, NC

Position Summary

Branch's Civil Division is searching for a collaborative and driven Field Service Foreperson to join our well-established, growing company. The Equipment Field Foreperson (EFF) is responsible for coordinating, directing and supervising Equipment Operation’s field personnel, and the daily repair and maintenance of BCI equipment. The EFF promotes and develops communication, coordination, and cooperation between Field and Equipment Operations. The EFF will provide technical assistance as needed to ensure that equipment personnel work safely and that equipment is maintained in safe and reliable working condition. The EFF will use best methods to minimize equipment repair downtime and cost.

Duties/Responsibilities

• Comply with all BCI, OSHA, or other relevant safety rules and regulations.
• Conduct all business with a professional and respectful attitude.
• Communicate equipment status and readiness with project and equipment operations management.
• Monitor and evaluate equipment condition, repair priorities, and the safety of all EO field operations.
• Develop and manage positive relationships and a sense of urgency with EO personnel.
• Evaluate productivity, monitor labor hours (time cards), and ensures jobs are properly staffed, including covering vacations, call offs, special short-term requirements, and emergency support.
• Maintain a thorough knowledge of the operating, maintenance, and repair procedures of all equipment owned and/or operated by Branch Civil, Inc.
• Coordinate and communicate scheduling of major repairs and downtime with Equipment Superintendent.
• Monitor preventive maintenance scheduling and procedures to ensure correct intervals, tasks, and performance.

Duties/Responsibilities Cont.

• Ensure compliance with all Federal, State and Local labor laws.
• Assist in the recruitment and deployment of equipment maintenance and service personnel
• Assist with training field equipment ops. personnel upon hiring, as well as assist the Equipment Superintendent in identifying needs for continuing education for established employees.

Qualifications

• Associates Degree in Automotive/Diesel Field and 5 years related experience OR
• Technical diploma and 7 years related experience OR
• 10 years heavy equipment repair experience
• Preferred basic computer skills with iPad and MS office experience
• CDL license with hazmat and tanker endorsements required within 60 days

Competencies

Travel

This job operates in the shop, and regular visits to job sites are required.

Supervisory Responsibility

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.

Position Type/Expected Hours of Work

Office days and hours are Monday through Friday, 8:00 a.m. to 5 p.m. Work hours may include occasional nights and weekends, which may include overnight stays.

AAP/EEO Statement

It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or status as a veteran, or any other basis protected by applicable federal, state or local law, with respect to recruitment, hiring, training, promotion, and other terms and condition of employment

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.