Branch Service Representative jobs in Greensboro, NC

Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

B
FIELD SERVICE FOREMAN
  • Branch Civil
  • Greensboro, NC FULL_TIME
  • Position Summary

    Branch's Civil Division is searching for a collaborative and driven Field Service Foreperson to join our well-established, growing company. The Equipment Field Foreperson (EFF) is responsible for coordinating, directing and supervising Equipment Operation’s field personnel, and the daily repair and maintenance of BCI equipment. The EFF promotes and develops communication, coordination, and cooperation between Field and Equipment Operations. The EFF will provide technical assistance as needed to ensure that equipment personnel work safely and that equipment is maintained in safe and reliable working condition. The EFF will use best methods to minimize equipment repair downtime and cost.

    Duties/Responsibilities

    • Comply with all BCI, OSHA, or other relevant safety rules and regulations.
    • Conduct all business with a professional and respectful attitude.
    • Communicate equipment status and readiness with project and equipment operations management.
    • Monitor and evaluate equipment condition, repair priorities, and the safety of all EO field operations.
    • Develop and manage positive relationships and a sense of urgency with EO personnel.
    • Evaluate productivity, monitor labor hours (time cards), and ensures jobs are properly staffed, including covering vacations, call offs, special short-term requirements, and emergency support.
    • Maintain a thorough knowledge of the operating, maintenance, and repair procedures of all equipment owned and/or operated by Branch Civil, Inc.
    • Coordinate and communicate scheduling of major repairs and downtime with Equipment Superintendent.
    • Monitor preventive maintenance scheduling and procedures to ensure correct intervals, tasks, and performance.

    Duties/Responsibilities Cont.

    • Ensure compliance with all Federal, State and Local labor laws.
    • Assist in the recruitment and deployment of equipment maintenance and service personnel
    • Assist with training field equipment ops. personnel upon hiring, as well as assist the Equipment Superintendent in identifying needs for continuing education for established employees.

    Qualifications

    • Associates Degree in Automotive/Diesel Field and 5 years related experience OR
    • Technical diploma and 7 years related experience OR
    • 10 years heavy equipment repair experience
    • Preferred basic computer skills with iPad and MS office experience
    • CDL license with hazmat and tanker endorsements required within 60 days

    Competencies

    Leadership
    People Management
    Communicating Effectively
    Work Environment/Safety
    Establishing Relationships

    Travel

    This job operates in the shop, and regular visits to job sites are required.

    Supervisory Responsibility

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.

    Position Type/Expected Hours of Work

    Office days and hours are Monday through Friday, 8:00 a.m. to 5 p.m. Work hours may include occasional nights and weekends, which may include overnight stays.

    AAP/EEO Statement

    It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or status as a veteran, or any other basis protected by applicable federal, state or local law, with respect to recruitment, hiring, training, promotion, and other terms and condition of employment

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

  • 5 Days Ago

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Customer Service Representative
  • Quality Service Today, LLC
  • Mebane, NC FULL_TIME
  • dispatchersWe are looking for exceptional Customer care reps and dispatchers who are self-motivated and want to grow as a team Send resume to careers@getqualityservicetoday.com or call (919)-246-6505 ...
  • 21 Days Ago

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Parts and Service Manager (Branch Manager)
  • Carolina CAT - Construction
  • Greensboro, NC FULL_TIME
  • Join the Carolina Cat Team As a family-owned company under our third generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customer...
  • 1 Day Ago

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Project Development Representative
  • Piedmont Service Group
  • Greensboro, NC FULL_TIME
  • Project Development Representative Piedmont Service Group is currently recruiting for a Project Development Representative for our growing Greensboro office. The project development representative pro...
  • 21 Days Ago

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Project Sales Representative
  • Piedmont Service Group
  • Greensboro, NC FULL_TIME
  • Project Sales Representative Needed! Piedmont Service Group has been providing HVAC services to clients in NC, SC, and VA since 1971! We are currently looking for a Project Sales Representative for ou...
  • 21 Days Ago

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Service representative
  • Fidelity TalentSource LLC
  • Greensboro, NC FULL_TIME
  • Job Description : Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you ll have dedicated time to focus on growth and career...
  • 23 Days Ago

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0 Branch Service Representative jobs found in Greensboro, NC area

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Customer Service Representative
  • The Alliance Corporate Office
  • Greensboro, NC
  • Job Description Job Description Customer Service Rep needed in Burlington, NC The Alliance is seeking a dynamic and cust...
  • 3/29/2024 12:00:00 AM

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Customer Service Representative
  • The Alliance Corporate Office
  • Burlington, NC
  • Job Description Job Description Customer Service Rep needed in Burlington, NC The Alliance is seeking a dynamic and cust...
  • 3/29/2024 12:00:00 AM

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Customer Service Rep - Work From Home
  • Spade Recruiting
  • Summerfield, NC
  • We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,00...
  • 3/29/2024 12:00:00 AM

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Bilingual Member Service Representative
  • Self Help
  • Greensboro, NC
  • ** Bilingual Member Service Representative** **Job Category****:** Branch **Requisition Number****:** BILIN002251 Showin...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • careermount.com
  • Greensboro, NC
  • Store 2723785: 337 W Wendover Ave, Greensboro, North Carolina 27408 **Customer Service Representative** We want you to j...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Prime Time Event Marketing
  • Greensboro, NC
  • Job Description Job Description Join Our Winning Team Are you a business-minded individual with a passion for sales and ...
  • 3/26/2024 12:00:00 AM

A
Customer Service Representative
  • Alorica
  • Greensboro, NC
  • Job Description Job Description Position: Customer Service RepresentativeLocation: 414 Gallimore Dairy Rd, Greensboro, N...
  • 3/26/2024 12:00:00 AM

D
Customer Service Representative
  • David's Bridal, LLC.
  • Greensboro, NC
  • BEST. JOB. EVER! Minimal weekday hours required Generous Team Member discount $400 bonus for every referral hired with N...
  • 3/25/2024 12:00:00 AM

Greensboro (/ˈɡriːnzbʌroʊ/ (listen); formerly Greensborough) is a city in the U.S. state of North Carolina. It is the 3rd-most populous city in North Carolina, the 68th-most populous city in the United States, and the county seat and largest city in Guilford County and the surrounding Piedmont Triad metropolitan region. As of the 2010 census, the city population was 269,666, and in 2015 the estimated population was 285,342. Three major interstate highways (Interstate 40, Interstate 85, and Interstate 73) in the Piedmont region of central North Carolina were built to intersect at this city. In ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Representative jobs
$38,928 to $48,788
Greensboro, North Carolina area prices
were up 1.5% from a year ago

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