Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
West Branch Rental is currently hiring for Customer Service position able to work at both our Lewisburg and Selinsgrove locations.
The main responsibilities for this position would be waiting on customers in the store and answering phones. To successfully help customers, applicants will need to have some familiarity with our equipment. We use a point of sale system that is unique to the rental industry, making computer literacy an important aspect of this position.
We are open Monday-Friday 7am-5pm and Saturday 7am-1pm.
The position will begin with training in Lewisburg, and then after training is completed applicant will begin working in both Selinsgrove and Lewisburg.
After a 6 month probationary period applicant will be included in our Profit Sharing Incentive Program and be given paid time off.
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
Shift:
Weekly day range:
People with a criminal record are encouraged to apply
Application Question(s):
Experience:
Work Location: Multiple locations
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