Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
We are searching for experienced Customer Service Representatives. Must have prior customer service experience, to include phone, email and chats. Good communication skills a must.
Renold is an international group delivering high precision engineered and power transmission products to our customers worldwide.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
Experience level:
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Work Location: In person
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