Branch Service Representative jobs in La Crosse, WI

Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Branch Support
  • Oxygen Service Company
  • Eau Claire, MN FULL_TIME
  • Purpose of the Position:                                                                                                                                     
    The Customer Branch Support person will support the day-to-day operations at the branch with a multi-faceted approach to supporting our customers. This will be done mainly through the warehouse and driver support.  This role will also lend support to inside sales as needed.  They will also coordinate the transfer of product between locations.

    Essential Duties and Responsibilities:

    Warehouse
    • Maintain store inventory levels and proper labeling of products
    • Load and unload delivery vehicles using appropriate equipment (i.e. operating forklifts) and maintain warehouse organization
    • Prepare and complete daily orders for customer shipments/deliveries; includes picking orders, material packaging, labeling shipments, and paperwork completion
    • Maintain cleanliness of the building to ensure safety of all employees, customer, and visitors
    • Will help prepare OSC delivery driver’s load and will help to unload for each day’s delivery route


    Customer Support
    • Assist with selling welding equipment and supplies to customers using technical knowledge
    • Provide excellent customer support
    • Assist customers in choosing the best supplies and equipment to meet their needs
    • Work closely with Sales Department to assist with customer quotes, questions and orders
    • Field incoming calls to branch location
    • Communicate and cultivate the Core Values of Oxygen Service Company internally and externally
    • Cultivate and maintain positive business relationships
    • Attend and participate in scheduled department meetings
    • Prepare customer pickup orders
    • Handle cylinder transactions and sell various OSC gas programs


    Other Responsibilities:
    • Perform a variety of special projects as assigned by supervisor

    Education, Experience and Skills:
    • High School diploma or equivalency
    • Basic knowledge of welding and gases industry is helpful, but needed training will be provided
    • Must be a team player with good communication and works well with others
    • Proficient computer skills including Microsoft Word, Excel, Outlook is required
    • Demonstrate professionalism, excellent interpersonal skills, and the ability to adjust and interact with all levels of personnel
    • Must be organized, have good reasoning skills, math aptitude and time management skills

    Equipment Used:
    • Forklift, 2-wheel dollies, liquid carts and pallet jacks
    • Technical manuals
    • Office equipment and computer programs such as Microsoft Office and ERP Software
    • Various hand and power tools such as drills, screwdriver, box cutters, scanners, etc.
    • Safety Gear such as safety shoes, safety glasses, gloves, hard hat, etc.



    Job Specifications/Requirements:
    Ability to stand on your feet 5-6 hours a day with occasional walking, twisting, bending, reaching, lifting/carrying, grasping and repetitive motions; occasional sitting. Frequent lifting of 20-25lbs is required, may at times lift up to 75lbs. May at times push/pull 25lbs and up to 75lbs. Ability to make customer deliveries and work in moderately warm or cold conditions. Willingness to travel between locations as necessary for product shipments or training.

    Oxygen Service Company is committed to providing equal employment opportunity to all applicants and employees regardless of their race, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity or any other characteristic protected by federal, state or local law. We are strongly committed to this policy and believe in the concept and spirit of the law.

    Who is OSC?

    Oxygen Service Company is an industrial distribution company that has been providing solutions for our customer’s gas, welding and automation needs since 1959. We are based in Minnesota with multiple locations that serve businesses within MN, WI, ND, SD, and IA. With being 100% Employee Owned since 1993, we have a unique culture that creates accountability and fosters engagement amongst our employees. All of us share consistent values of honesty and integrity that are exhibited through the company’s core values. Join our team to be a part of an employee-owned company and an organization that is focused on serving its customers and employee owners!

    Why Work for OSC!
    Employees have the opportunity every day to directly impact the success of the business. This is felt through the employee-ownership culture.

    OSC offers a comprehensive, competitive benefits package from health insurance to employee fun and activities. Some of the unique benefit offerings include Retirement – 401(k) & Employee Stock Ownership Plan, Community Connection, Health Benefits, Wellness Program, Career & Education Development, Company Involvement and much more! Check us out at oxygenservicecompany.com!
  • 27 Days Ago

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Customer Service Representative
  • RED BARN SERVICE LLC
  • Abbotsford, WI FULL_TIME
  • Red Barn Service LLC in Abbotsford, WI is looking to hire a Customer Service Representative to perform varied tasks as part of our team. Are you someone who enjoys meeting new people and helping them?...
  • 1 Month Ago

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Customer Service Representative
  • North Country Electric Service LLC
  • Chippewa Falls, WI FULL_TIME
  • We are looking for a detailed, motivated person to join our growing team! As a CSR you will work with our customers and technicians to ensure quality service meets all expectations.Responsibilities:· ...
  • 30 Days Ago

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Route Sales Representative
  • Cygnus Home Service, LLC
  • MARSHFIELD, WI FULL_TIME
  • As a Route Sales Representative, you have the opportunity to drive the iconic yellow truck. You sell and deliver frozen food to confirmed customers while building strong relationships to maintain and ...
  • 1 Day Ago

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FedEx Rural Delivery Driver
  • North Branch Distribution Co.
  • La Crosse, WI FULL_TIME
  • Job description Job description North Branch Distribution Co. is a FedEx Ground contractor and has immediate openings for Full-Time and Part-Time Delivery Drivers. North Branch is one of six contracto...
  • 1 Month Ago

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FedEx Delivery Driver
  • North Branch Distribution Co.
  • La Crosse, WI PART_TIME,FULL_TIME
  • Job description North Branch Distribution Co. is a FedEx Ground contractor and has immediate openings for Full-Time and Part-Time Delivery Drivers. North Branch is one of six contractors operating fro...
  • 2 Months Ago

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0 Branch Service Representative jobs found in La Crosse, WI area

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Onsite service representative
  • Grainger
  • La Crosse, WI
  • Job Description Job Description Position Details: The Onsite Services Representative (OSR) reports to a Supervisor or Ma...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • Peerless Chain
  • HOKAH, MN
  • BASIC FUNCTION: Primary responsibility for this position is providing effective customer service for all internal and ex...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • Peerless Chain
  • HOLMEN, WI
  • BASIC FUNCTION: Primary responsibility for this position is providing effective customer service for all internal and ex...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • Peerless Chain
  • DAKOTA, MN
  • BASIC FUNCTION: Primary responsibility for this position is providing effective customer service for all internal and ex...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • Peerless Chain
  • HOUSTON, MN
  • BASIC FUNCTION: Primary responsibility for this position is providing effective customer service for all internal and ex...
  • 4/23/2024 12:00:00 AM

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Loan Servicing Representative
  • Merchants Bank
  • Winona, MN
  • Merchants Bank, Winona, has an opening for a Loan Servicing Representative. We are looking for a candidate with an aspir...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • Peerless Chain
  • ROLLINGSTONE, MN
  • BASIC FUNCTION: Primary responsibility for this position is providing effective customer service for all internal and ex...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • Peerless Chain
  • RUSHFORD, MN
  • BASIC FUNCTION: Primary responsibility for this position is providing effective customer service for all internal and ex...
  • 4/23/2024 12:00:00 AM

La Crosse is located on the western border of the midsection of Wisconsin, on a broad alluvial plain along the east side of the Mississippi River. The Black River empties into the Mississippi north of the city, and the La Crosse River flows into the Mississippi just north of the downtown area. Just upriver from its mouth, this river broadens into a marshland that splits the city into two distinct sections, north and south. According to the United States Census Bureau, the city has a total area of 22.54 square miles (58.38 km2), of which, 20.52 square miles (53.15 km2) is land and 2.02 square m...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Representative jobs
$38,422 to $48,149
La Crosse, Wisconsin area prices
were up 1.3% from a year ago

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