Branch Service Representative jobs in Mobile, AL

Since 1958, Quick Delivery Service, now a 3rd generation business, has been providing Local pickup and delivery and logistics services to the entire Gulf Coast. Our locations are strategically positioned in the key markets of the Southeastern Regions.

We are a Mobile trucking company looking for a Salesperson for our Hot-Shot, Truckload business in the Gulf coast region of Mobile, Al. Trucking transportation experience is a plus.

We prefer knowledge of the transportation business.

Responsibilities

• Developed and maintained client relationships.
• Working with dispatch/operations team to meet customer’s needs.
• Maintaining sales goals and objectives.
• Making cold calls Sales within the Gulf Coast area of Mobile, Al.
• Marketing phone calls to target new customers.
• Prepare customer quotations and presentations.
• Tech intellect is a must (Microsoft 365 )
• Identify and assess customers€™ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers.
• Consistently achieved monthly, quarterly, and annual sales targets
• Maintained regular contact with clients to understand and meet their needs.



Requirements and skills

• Sales Experience (Transportation a plus)
• Client Service Representative
• Experience with Microsoft 365
• Must have tech intellect
• Marketing experience
• Negotiating pricing experience
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and best practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• 2-year degree preferred

Benefits:
Simple IRA
Simple IRA matching
Dental insurance
Health insurance

Disability plans

Accidental Plans

Paid time off

Life insurance


Vision insurance

Schedule: M-F 8AM-5PM

Salary paid position based on experience

Home time

Year-round work
Sales

Type:
Local and Regional Trucking Company