Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Honor Bank would love to have YOUR SMILING face be on our teller line as a Customer Service Representative (CSR/Teller)!
This position is responsible for greeting, caring for and assisting customers in a courteous and pleasant manner, by processing deposits, withdrawals and payments; answering customer’s questions and directing them to the appropriate bank personnel; listening to customers wants and recognizing what they need or what the bank can do to serve them better.
Some of what you will be if you join our Bank Family:
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Valid Drivers License is required as the CSR role does transfer between branches when needs arise for coverage.
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Job Type: Full-time
Pay: From $14.75 per hour
Expected hours: 40 per week
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Work Location: In person
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0 Branch Service Representative jobs found in Muskegon, MI area