Branch Service Representative jobs in Provo, UT
Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Branch Service Representative jobs
Branch Service Manager- Spanish Fork
- Zions First National Bank
-
Spanish Fork, UT
FULL_TIME
-
Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we usher in the next generation of banking, we’re committed to being the premier employer of choice. We’re proud to have ranked among American Banker magazine’s “Best Banks to Work For” almost every year since 2013, as Best Employer from Utah’s Best of State, among the Best Places to Work in Idaho, and “among the Salt Lake Tribune’s Top Workplaces. Make the leap into a new era of banking. Let us transform your career.
With benefits starting on day one, 12 bank holidays, profit sharing and company-matched 401(k) contributions, Zions is committed to career growth and advancement. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.
Responsible to manage the branch service, sales and operations functions to achieve the strategic goals of the branch in coordination with a Branch Manager or Business Center Manager.
Responsible to perform the following tasks and/or regularly makes substantially weighted recommendations regarding: interviewing, selecting, hiring, performance evaluations, advancement and termination of employees.
Responsible for training, coaching and mentoring employees.
Provides leadership and training for the sale and referral of bank products and services.
Responsible to resolve and respond to client service issues, complex client complaints and questions.
Directs the work of managed employees.
May schedule and set hours of work.
Maintains production or sales records for use in supervision and/or performance management of employees, appraises employee productivity and efficiency.
Recommends promotions or other changes in employee status, handles employee complaints and grievances, disciplines employees, apportions the work and determines the approaches used by employees to do assigned tasks.
Responsible for compliance with/adherence to safety and security protocols.
Monitors and/or implements legal compliance measures, ensures the branch/business center is in compliance with all bank policies and procedures.
Approves teller transactions as needed.
Prepares the branch/business center for audits and works with audit staff to resolve any issues identified.
Provides sales leadership, through their own production, as well as the oversight of sales and services tasks.
Works closely with key partners to achieve sales and service objectives and maintain operational integrity.
Monitors and ensures compliance with policy and the companies risk appetite.
Implements management procedures and operating practices and commits the branch/business center in matters of significant financial impact.
Has discretion to perform approvals and overrides within their authority.
Involved in planning long- or short-term operational, sales and customer experience goals.
Investigates and researches operational issues, loss, fraud and resolves complex and/or significant matters on behalf of the company.
Represents the branch/business center in handling complaints, arbitrating disputes or resolving grievances.
May process cash transactions and perform other customer service and sales duties within the branch/business center as needed.
Has discretion to determine when to perform these additional functions.
Other duties as assigned.
This position requires the Branch Service Manager to work on site at the assigned branch or business center office.
Benefits:
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees
Employee Ambassador preferred banking products - 30 Days Ago
Service Representative
- EcoLab
-
Provo, UT
FULL_TIME
- Ecolab is hiring and we are excited to turn your next opportunity into a career! Are you someone who uses your hands-on skills to solve problems? Do you enjoy the hospitality industry but are looking ...
- 5 Days Ago
Service representative
- Deseret First Credit Union
-
Orem, UT
FULL_TIME
- There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you : 12 paid holidays A positive atmo...
- 17 Days Ago
Patient Service Representative
- OneTen
-
Spanish Fork, UT
FULL_TIME
- Job Essentials Greets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded.Efficiently updates and verifies patient...
- 8 Days Ago
Customer Service/Sales Representative
- SwimKids Utah
-
Pleasant Grove, UT
FULL_TIME
- Customer Service Rep / Sales Rep SwimKids Utah in Pleasant Grove, UT is looking to hire a full- or part-time Customer Service Rep / Sales Rep to help our customers understand our program and enroll st...
- 10 Days Ago
Customer service representative
- Pestie
-
Lehi, UT
FULL_TIME
- Come be a part of the Pestie customer service team! We are hiring several full-time individuals. Work at one of the funnest companies in Utah. Darts, lunch, ping pong, food tasting challenges and more...
- 12 Days Ago
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0 Branch Service Representative jobs found in Provo, UT area
Customer Service Rep - Hybrid
- StubHub
-
Draper, UT
- Job Description Job Description Come join STUBHUB, the world’s largest ticket marketplace. With tickets available for ov...
- 4/16/2024 12:00:00 AM
Customer Service Rep
- Verdesian Life Sciences, LLC
-
Salt Lake City, UT
- ** Customer Service Rep** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001244 Showing 1 locat...
- 4/16/2024 12:00:00 AM
Customer Service Rep
- Alpinehomemedical
-
Draper, UT
- **Job Summary** **Experience Needed** * Absolutely must have superior customer service skills with the ability to quickl...
- 4/16/2024 12:00:00 AM
Customer Service Rep II
- Varex Imaging Corporation
-
Salt Lake City, UT
- ***To apply to a Varex Imaging position, please create an account and sign-in.*** **CURRENT VAREX IMAGING EMPLOYEES:** P...
- 4/16/2024 12:00:00 AM
Customer Service Reps Needed for Immediate Start
- RTS DISTRIBUTING INC
-
West Valley City, UT
- Job Description Job Description Benefits/Perks Competitive Compensation Career Growth Opportunities Job Summary We are s...
- 4/16/2024 12:00:00 AM
TSA Customer Service Representative
- Staples, Inc.
-
Provo, UT
- **TSA Customer Service Representative** **Function: Retail Locations** **Address: 971 South University Drive** **City / ...
- 4/14/2024 12:00:00 AM
Patient Service Rep-FT-Business Office-Provo
- RevereHealth
-
Provo, UT
- At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we're working on this mis...
- 4/14/2024 12:00:00 AM
Oil Sales and Service Rep I
- Clean Harbors
-
Salt Lake City, UT
- Safety-Kleen in Salt Lake City, UT is looking for a Local Class B Route Driver to join their safety conscious team! As a...
- 4/1/2024 12:00:00 AM
About Provo, Utah
Provo /ˈproʊvoʊ/ is the third-largest city in Utah, United States. It is 43 miles (69 km) south of Salt Lake City along the Wasatch Front. Provo is the largest city and county seat of Utah County.
Provo lies in the Utah Valley at an elevation of 4,549 feet (1,387 m). According to the United States Census Bureau, the city has a total area of 44.2 square miles (114.4 km2), of which 41.7 square miles (107.9 km2) is land and 2.5 square miles (6.5 km2), or 5.66%, is water.
The Wasatch Range contains many peaks within Utah County along the east side of the Wasatch Front. One of these peaks, known as...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Representative jobs
$38,014 to $47,638
Provo, Utah area prices
were up 2.3% from a year ago
were up 2.3% from a year ago
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Due to the conversational nature of this service and unrestricted format of SMS, unsubscribe requests must be made using the workd STOP.
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