Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Organization: Members First CU
Date Posted: January 2, 2024
Region: Mid-Michigan
Location of Position: Harrison
Position Level: Entry
Interested individuals may go to our website at https://www.mfcu.net/Careers for a complete job description and to apply.
Members First Credit Union in Harrison is looking for someone excited about helping members reach their financial goals. We are looking for a Member Service Representative (Teller) that will develop and build rewarding relationships with our members at our Harrison branch!
We will empower you to be the best version of yourself while helping you maintain a positive work/life balance. We believe in purpose, belonging and joy; when our team members find this in their work and the M1 community they work with, amazing things happen. We encourage a better tomorrow by being trustworthy, caring and enthusiastic.
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