Branch Service Representative jobs in Salisbury, NC

Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Service foreman
  • Branch Civil
  • Statesville, NC FULL_TIME
  • Position Summary

    Branch's Civil Division is searching for a collaborative and driven Field Service Foreperson to join our well-established, growing company.

    The Equipment Field Foreperson (EFF) is responsible for coordinating, directing and supervising Equipment Operation’s field personnel, and the daily repair and maintenance of BCI equipment.

    The EFF promotes and develops communication, coordination, and cooperation between Field and Equipment Operations. The EFF will provide technical assistance as needed to ensure that equipment personnel work safely and that equipment is maintained in safe and reliable working condition.

    The EFF will use best methods to minimize equipment repair downtime and cost.

    Duties / Responsibilities

    • Comply with all BCI, OSHA, or other relevant safety rules and regulations.
    • Conduct all business with a professional and respectful attitude.
    • Communicate equipment status and readiness with project and equipment operations management.
    • Monitor and evaluate equipment condition, repair priorities, and the safety of all EO field operations.
    • Develop and manage positive relationships and a sense of urgency with EO personnel.
    • Maintain a thorough knowledge of the operating, maintenance, and repair procedures of all equipment owned and / or operated by Branch Civil, Inc.
    • Coordinate and communicate scheduling of major repairs and downtime with Equipment Superintendent.
    • Monitor preventive maintenance scheduling and procedures to ensure correct intervals, tasks, and performance.

    Duties / Responsibilities Cont.

    • Ensure compliance with all Federal, State and Local labor laws.
    • Assist in the recruitment and deployment of equipment maintenance and service personnel
    • Assist with training field equipment ops. personnel upon hiring, as well as assist the Equipment Superintendent in identifying needs for continuing education for established employees.

    Qualifications

    • Associates Degree in Automotive / Diesel Field and 5 years related experience OR
    • Technical diploma and 7 years related experience OR
    • 10 years heavy equipment repair experience
    • Preferred basic computer skills with iPad and MS office experience
    • CDL license with hazmat and tanker endorsements required within 60 days

    Competencies

    Leadership

    People Management

    Communicating Effectively

    Work Environment / Safety

    Establishing Relationships

    Travel

    This job operates in the shop, and regular visits to job sites are required.

    Supervisory Responsibility

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally lift and / or move up to 50 pounds.

    Position Type / Expected Hours of Work

    Office days and hours are Monday through Friday, 8 : 00 a.m. to 5 p.m. Work hours may include occasional nights and weekends, which may include overnight stays.

    AAP / EEO Statement

    It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or status as a veteran, or any other basis protected by applicable federal, state or local law, with respect to recruitment, hiring, training, promotion, and other terms and condition of employment

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

    Duties, responsibilities and activities may change at any time with or without notice.

    Last updated : 2024-03-24

  • 29 Days Ago

S
Customer Service Representative
  • Stroud-Miller Insurance Service, Inc.
  • Wilkesboro, NC FULL_TIME
  • We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems ...
  • 26 Days Ago

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PROJECT MANAGER
  • Branch Civil
  • Wilkesboro, NC FULL_TIME
  • Position SummaryBranch Civil is searching for an experienced, detail-oriented and organized Project Manager (PM) to join our well-established, growing company. This position reports to the Director of...
  • 29 Days Ago

C
Customer Service Representative
  • Circle K
  • Mooresville, NC FULL_TIME
  • Store 2720172: 354 S Main St, Mooresville, North Carolina 28115Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Represe...
  • 16 Days Ago

C
Customer Service Representative
  • Circle K
  • Mocksville, NC FULL_TIME
  • Store 2701494: 765 Valley Rd, Mocksville, North Carolina 27028Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Represen...
  • 16 Days Ago

C
Customer Service Representative
  • Circle K
  • Granite, NC FULL_TIME
  • Store 2701491: 217 S Salisbury Rd, Granite Quarry, North Carolina 28072Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service...
  • 16 Days Ago

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0 Branch Service Representative jobs found in Salisbury, NC area

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Customer Service Representative
  • Healthcare Outsourcing Network, LLC
  • Charlotte, NC
  • Job Description Job Description We are a company located in Wheat Ridge, Colorado with clients around the United States,...
  • 4/24/2024 12:00:00 AM

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Customer Service Rep Specialist
  • Genuine Parts Company
  • Kernersville, NC
  • SUMMARY: Under general supervision, the Customer Support Specialist provides pre- and post-sales technical expertise to ...
  • 4/24/2024 12:00:00 AM

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Retirement Services Rep
  • Global Channel Management, Inc.
  • Charlotte, NC
  • Job Description: Retirement Services Rep needs 1+ years' of retirement products and services Retirement Services Rep req...
  • 4/23/2024 12:00:00 AM

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Flexible and Remote- Client Service Rep
  • Global Elite
  • Charlotte, NC
  • Are you ready to break free from the conventional 9-to-5 and design a life that truly reflects your ambitions? Here's yo...
  • 4/23/2024 12:00:00 AM

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Customer Service Rep
  • Lincare Holdings
  • Charlotte, NC
  • Job Description work directly with medical professionals and physicians to facilitate patient care advocate for and work...
  • 4/22/2024 12:00:00 AM

I
Customer Service Representative I
  • IAA
  • Concord, NC
  • Here at IAA, an RB Global, Inc. company, (IAA) excellent customer service is at our core. That's why our Customer Servic...
  • 4/21/2024 12:00:00 AM

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Flexible and Remote- Client Service Rep
  • Global Elite
  • Greensboro, NC
  • Are you ready to break free from the conventional 9-to-5 and design a life that truly reflects your ambitions? Here's yo...
  • 4/20/2024 12:00:00 AM

M
Customer Service Representative
  • Mauser Packaging Solutions
  • Charlotte, NC
  • Responsibilities: Establish relationships with customers by communicating and resolving issues. Responsible for order en...
  • 4/17/2024 12:00:00 AM

Salisbury (/ˈsɔːlzbəri/ SAWLZ-bər-ee) is a city in the Piedmont of North Carolina; it is the county seat of Rowan County. Located 44 miles northeast of Charlotte and within its metropolitan area, the town has attracted a growing population. This was 33,663 in the 2010 Census (growing 27.8% from the Census in 2000). Founded in 1753, Salisbury is noted for its historic preservation, with five Local Historic Districts and ten National Register Historic Districts. Salisbury is the home to North Carolina soft drink, Cheerwine, regional supermarket, Food Lion and Rack Room Shoes. It is one of two ci...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Representative jobs
$38,422 to $48,149
Salisbury, North Carolina area prices
were up 1.5% from a year ago

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