Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
The Branch Service Manager is responsible for day to day transactions and operations at an assigned Business and Consumer Bank Branch or Branches. The Branch Service Manager is responsible for managing the branch's operational processes, proactively supporting the Bank's business development practices and growth objectives, guiding, directing, and supervising branch staff, ensuring the delivery of high quality customer service, and enforcing security and safety in accordance with Bank policies and
procedures. Must have working knowledge of the New Accounts Process. The Branch Service Manager is also responsible for satisfactory audit, employee development, enhancing communication with supporting departments, and implementing a client-centric experience.
RESPONSIBILITIES
QUALIFICATIONS
A reasonable, good faith estimate of the minimum and maximum base salary or pay for this position is $56,176 to $84,264. Actual compensation will vary based on various factors including but not limited to location, experience, and performance. A business line incentive may be provided ranging from 0% - 20% of the base salary offered, in addition to a medical and other benefits, dependent on the position. For more information regarding our benefits, please visit
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0 Branch Service Representative jobs found in Santa Maria, CA area