Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Customer Service Representative
Springfield, IL (Onsite)
Monday - Friday, 10 : 00am-7 : 00pm
Are you passionate about delivering exceptional service? Us too.
We’re hiring a Customer Service Representative for our National Corporate Transactions team. You’ll work directly with our customers (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter.
Our customer service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth.
You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you’re encouraged and expected to be your best.
We’re a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business.
Some of the things you’ll be doing :
What technical skills, experience, and qualifications do you need?
Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.
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Last updated : 2024-03-29
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