Branch Service Representative jobs in Syracuse, NY
Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Service Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Branch Service Representative jobs
Branch Services Representative- 515
- Empower Federal Credit Union
-
Syracuse, NY
FULL_TIME
- Role: To ensure members receive friendly, accurate, and timely assistance when addressing member questions, and to be able to provide all member services while utilizing the support departments as needed, and presenting an image of professionalism.Essential Functions & Responsibilities:30% Welcomes members and receives and processes member financial transactions, including deposits, withdrawals and loan payment transfers amounts from member accounts as directed; posts transactions to member accounts and maintains records; verifies cash and endorsements, issues receipts, and receives check re-orders. Responsible for cash management in the office to be sure minimal amount of cash is kept on hand while meeting the members' needs.30% Provides routine information concerning services and directs members to appropriate department for specific information and service; opens and processes all new accounts, including savings accounts, business accounts, trust accounts, certificates, IRAs and checking accounts; handles requests in a professional, prompt and efficient manner; cross-sells credit union services.20% Completes account inquiries, address changes, closing accounts, and account maintenance requests as directed by members, including changes relative to payroll deduction; researches and solves member questions, problems and complaints either by telephone, correspondence or in person, in a timely manner while maintaining member satisfaction.10% Meets balancing requirements as outlined in the Branch Employee Performance Standards, performs a variety of miscellaneous tasks including typing, filing, computer input, scanning and answering the telephone.5% Keeps informed of the latest changes in credit union policies and procedures relating to security, compliance, rates, and consumer protection laws. Empower has identified and established role specific BSA compliance course training that will be assigned by role requirements through BVS and must be completed by the deadline specified.5% Performs other related duties as assigned; must be able to work flexible hours, including Saturdays, at any/all branch locations.Knowledge and Skills:Experience: One year to three years of similar or related experience.Education: A high school education or GED.Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.Other Skills: Must have good communication skills for training other tellers; must be able to operate a 10-key calculator and computer keyboard; must be accurate with numbers and names.Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit for long periods at a time, use hands to finger, handle, or feel, and talk or hear. The employee is occasionally required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. This job description is not a complete statement of all duties and responsibilities comprising the position.
- 1 Month Ago
Branch Service Technician
- Kaeser Compressor, Inc.
-
Syracuse, NY
FULL_TIME
- Kaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing except...
- 1 Month Ago
Route Sales Representative
- Cygnus Home Service, LLC
-
ADAMS CENTER, NY
FULL_TIME
- ***Now offering a $2,000 Sign on Bonus!*** As a Route Sales Representative, you have the opportunity to drive the iconic yellow truck. You sell and deliver frozen food to confirmed customers while bui...
- 30 Days Ago
Member Service Specialist, Taft Road Branch
- The Summit Federal Credit Union
-
Syracuse, NY
FULL_TIME
- DATE: March 14th, 2024 STATUS: Full-Time / Non-Exempt REPORTS TO: Branch Manager LOCATION: Taft Road Branch HOURS: 37.5 hours per week COMPENSATION: The starting hourly wage for this position is expec...
- 1 Month Ago
Inside Sales Representative
- Johnston Food Service & Cleaning Solutions (Johnston Paper Company)
-
Auburn, NY
FULL_TIME
- Position Overview The Inside Sales Representative is responsible for generating leads, advancing the sales process, closing new business, and achieving/assisting in the achievement of opportunity-base...
- Just Posted
Slot Service Representative - YBR
- Turning Stone Enterprises
-
Chittenango, NY
FULL_TIME
- $15.00/hour Tips The Slot Service Representative is responsible for providing efficient service to all guests and ensures slot machines are monitored on a continual basis for full capacity operation. ...
- 9 Days Ago
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0 Branch Service Representative jobs found in Syracuse, NY area
Customer Service Representative
- National Safety Council
-
Syracuse, NY
- Save lives, from the workplace to anyplace. The National Safety Council is America’s leading nonprofit safety advocate. ...
- 4/18/2024 12:00:00 AM
Customer Service Representative (Direct Hire)
- Remedy Intelligent Staffing
-
Syracuse, NY
- Job Description Job Description Remedy is delighted to partner with an industry leader for nearly 70 years! They are loo...
- 4/18/2024 12:00:00 AM
Customer Service Rep 1
- Reeb Millwork Corp.
-
Syracuse, NY
- ** Customer Service Rep 1** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01567 Showing 1 loca...
- 4/17/2024 12:00:00 AM
Customer Service Representative
- A. Duie Pyle, Inc.
-
Syracuse, NY
- ** Customer Service Representative** **Job Category****:** Administration/Office Support **Requisition Number****:** CUS...
- 4/16/2024 12:00:00 AM
Customer Service Representative
- Rapid Response Monitoring, Inc.
-
Syracuse, NY
- **Customer Service Representative** **Department:** Customer Service - NY **Location:** Syracuse, NY *Apply now to be co...
- 4/16/2024 12:00:00 AM
Patient Service Representative
- Midwest Dental Group
-
Fayetteville, NY
- X Patient Service Representative Position in Fayetteville, NY **Patient Service Representative Position in Fayetteville,...
- 4/16/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Fayetteville, NY
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/14/2024 12:00:00 AM
FT Customer Service Representative - Work From Home>
- TridentCare
-
Liverpool, NY
- [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Service Re...
- 4/14/2024 12:00:00 AM
About Syracuse, New York
Syracuse is located at 43°2′49″N 76°8′40″W / 43.04694°N 76.14444°W / 43.04694; -76.14444 (43.046899, -76.144423). It is located about 87 miles (140 km) east of Rochester, 131 miles (210 km) east of Buffalo,and 150 miles (240 km) west of the state capital Albany. It is also the halfway point between New York City and Toronto, about 245 miles (390 km) from each, Toronto to the northwest and NYC to the southeast.
According to the United States Census Bureau, the city has a total area of 25.6 square miles (66 square kilometres), of which 25.1 square miles (65 square kilometres) is land and 0.6...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Branch Service Representative jobs
$40,587 to $50,861
Syracuse, New York area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Branch Service Representative do?
Branch Service Representative in Temple, TX
The BMV’s mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency.
February 13, 2020
Branch Service Representative in Worcester, MA
We continually seek career minded, customer service oriented, positive, and motivated professionals to join our team.
January 08, 2020
Branch Service Representative in Little Rock, AR
Due to the conversational nature of this service and unrestricted format of SMS, unsubscribe requests must be made using the workd STOP.
January 05, 2020