Broker Relations Representative jobs in Canton, OH

• Position will be focused on securing freight transactions, including scheduling and tracking shipments, negotiating with freight carriers and handling customer questions.
• Position may also be involved in prospecting for new clients, securing transportation, matching carriers with customers and maintaining positive customer and carrier relations.
• Additional tasks may include preparing spreadsheets and reports
• Coordinate and manage campaigns and projects that are tailored to customer requirements and needs
• Developing shipper and carrier relationships to efficiently execute transactions timely and with a high level of customer satisfaction
• Provide KAG billing department load information timely when necessary to ensure that customer invoice is timely and accurate
• Position will work with other shared service departments when necessary to ensure customer and carrier issues are identified and addressed
• Position will have to manage multiple projects with a sense of urgency while maintaining a high degree of accuracy.

• Individuals with prior freight brokering, inside sales prospecting or customer service experience in a business-to-business environment is a major plus

• Position will need to be able to work independently and in a team setting to be successful
• Successful track record of building relationships with customers that have resulted in high customer satisfaction.
• Strong negotiation and problem solving skills
• Strong analytical and presentation skills, written/oral communication and organizational skills.
• Ability to meet & exceed weekly and monthly sales goals
• Skill in the operation of MS Office software programs
• Bachelors Degree in Business or Supply Chain Management preferred

• Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
• Provide constructive guidance to other employees and representatives of third parties.
• Contribute to providing the highest quality of products and services to customers.
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  NDHP

About the Company:
Kenan Advantage Group