Broker Relations Representative jobs in San Jose, CA

Broker Relations Representative establishes or maintains a business relationship with new or existing brokers. Provides commissions for brokers in an accurate and timely manner. Being a Broker Relations Representative troubleshoots all the administrative and specialized issues from brokers and clients. Handles concerns, issues and questions from brokers and customers. Additionally, Broker Relations Representative requires a bachelor's degree. Typically reports to a supervisor or manager. The Broker Relations Representative gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Broker Relations Representative typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

L
Staff Relations Representative
  • Lawrence Livermore National Laboratory
  • Livermore, CA FULL_TIME
  • Company Description

    Join us and make YOUR mark on the World!

    Are you interested in joining some of the brightest talent in the world to strengthen the United States' security? Come join Lawrence Livermore National Laboratory (LLNL) where our employees apply their expertise to create solutions for BIG ideas that make our world a better place.

    We are committed to a diverse and equitable workforce with an inclusive culture that values and celebrates the diversity of our people, talents, ideas, experiences, and perspectives. This is important for continued success of the Laboratory's mission.

    Pay Range

    $89,670 - $111,324 Annually for the H13.2 level
    $107,550 - $133,524 Annually for the H13.3 level


    Job Description

    We're looking for a Staff Relations Representative to provide consultation and problem-solving assistance to Laboratory supervisors, managers, and employees on work-related issues. You will report to the Staff Relations Manager in the Director's Office. Under minimal direction, you will support all aspects of staff/labor relations and will interact with managers, supervisors and employees.

    This position is a Flexible Term appointment for 6 years.

    This position will be filled at eitherlevel based on knowledge and related experience as assessed by the hiring team. Additional job responsibilities (outlined below) will be assigned if hired at the higher level.

    You will

    • Participate in informal and formal internal investigations to minimize exposure to liability and facilitate communication between disputing parties.
    • Assist more senior Staff Relations Advocates in the interpretation of Laboratory policy and procedure questions; answer related questions.
    • Provide advice and counsel to managers, supervisors and employees regarding personnel management, such as workers compensation and disability management/accommodation, in order to ensure compliance with the law and Laboratory policies.
    • Assist in the development and presentation of training programs to managers and employees on staff relations-related topics.
    • Research and respond to all Unemployment Insurance claims and appeals from California and other states.
    • Serve as the Administrative Manager and Point of Contact for the Energy Employees Occupational Illness Compensation Program Act claims program.
    • Manage the Laboratory's extended medical leaves of absence and serve as POC for Benefits.
    • Monitor and track the Laboratory's lost/stolen property cases.
    • Perform all assignments in accordance with ES&H, security, and personnel and business practice requirements and policies.
    • Perform other duties as assigned.

    Additional job responsibilities, at the H13.3 level

    • Conduct informal and formal internal investigations to minimize exposure to liability and facilitate communication between disputing parties; ensure that legal requirements are met to minimize exposure to liability.
    • Track Staff Relations issues and provide feedback on trends as needed; recommend sound and practical solutions to complex issues.
    • Interpret Laboratory policies and procedures and answer questions.
    • Provide advice and counsel to managers, supervisors and employees on a wide range of work-related issues and personnel management, including but not limited to workers compensation and disability management/accommodation, in order to ensure compliance with the law and Laboratory policies.
    • Represent the Laboratory before administrative boards, government agencies, and employee organizations.
    • Perform legal research, analyze policies and data and provide recommendations.
    • Represent the Laboratory at Unemployment Insurance hearings.
    • Develop and present training programs to managers and employees on Staff Relations related topics.

    Qualifications
    • Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. citizenship.
    • Bachelor's Degree in Business, Labor and Industrial Relations, or Human Resources Management or equivalent combination of education and related experience.
    • Comprehensive knowledge of and experience interpreting and applying Labor Relations principles and regulatory requirements and relevant state and federal laws affecting Staff Relations.
    • Experience conducting research, investigating alternative solutions, and recommending solutions for Staff Relations issues/problems that are confidential and sensitive in nature.
    • Knowledge of conflict and dispute resolution using mediation intervention and conflict management techniques.
    • Knowledge of how to coach and counsel individuals on work-related issues.
    • Written and verbal communication skills necessary to effectively collaborate in a team environment and present and explain technical information and provide advice to managers, supervisors, and employees.
    • Experience developing reports, memos, and letters that integrate relevant policies, procedures, laws and regulations with facts and provide analysis and conclusions.
    • Experience managing multiple projects and deadlines.
    • Experience assisting in the design and delivery of comprehensive education and training to broad audiences.
    • Ability to work independently and in multi-disciplinary teams, take initiative and manage multiple priorities under time sensitive, competing deadlines.
    • Ability to effectively interact with all levels of management within LLNL and other agencies as necessary.

    Additional Qualifications at the H13.3 level

    • Advanced knowledge and experience interpreting and applying regulatory requirements and relevant state and federal laws affecting staff relations.
    • Experience facilitating conflict and dispute resolution using mediation intervention and conflict management techniques.
    • Experience conducting research, investigating alternative solutions, and recommending solutions for a wide variety of staff relations issues/problems that are confidential and sensitive in nature.
    • Experience providing individual coaching and counseling to managers, supervisors, and employees on a wide range of work related issues.
    • Experience conducting training to employees and managers.
    • Advanced experience using common electronic data analysis tools and systems.

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Position Information

    This is a Flexible Term appointment, which is for a definite period not to exceed six years.If final candidate is a Career Indefinite employee, Career Indefinite status may be maintained (should funding allow).

    Why Lawrence Livermore National Laboratory?

    • Included in 2024 Best Places to Work by Glassdoor!
    • Flexible
    • 401(k)
    • Relocation Assistance
    • Education Reimbursement Program
    • Flexible schedules (*depending on project needs)
    • Inclusion, Diversity, Equity and Accountability (IDEA) - visit
    • Our core beliefs - visit
    • Employee engagement - visit

    Security Clearance

    This position requires a Department of Energy (DOE) Q-level clearance.If you are selected, wewill initiate a Federal background investigation to determine if youmeet eligibility requirements for access to classified information or matter. Also, all L or Q cleared employees are subject to random drug testing. Q-level clearance requires U.S. citizenship.

    Pre-Employment Drug Test

    External applicant(s) selected for this position must pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.

    How to identify fake job advertisements

    Please be aware of recruitment scams where people or entities are misusing the name of Lawrence Livermore National Laboratory (LLNL) to post fake job advertisements. LLNL never extends an offer without a personal interview and will never charge a fee for joining our company. All current job openings are displayed on the Career Page under "Find Your Job" of our website. If you have encountered a job posting or have been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond.

    To learn more about recruitment scams:

    Equal Employment Opportunity

    We are an equal opportunity employer that is committed to providing all with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.

    We invite you to review the Equal Employment Opportunity posters which include EEO is the Law and Pay Transparency Nondiscrimination Provision.

    Reasonable Accommodation

    Our goal is to create an accessible and inclusive experience for all candidates applying and interviewing at the Laboratory. If you need a reasonable accommodation during the application or the recruiting process, please use our to submit a request.

    CaliforniaPrivacy Notice

    The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitlesjob applicants, employees, and non-employee workers to be notified of what personal information LLNL collects and for what purpose. The Employee Privacy Notice can be accessed .


    LLNL is an affirmative action/ equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, protected veteran status, age, citizenship, or any other characteristic protected by law.

     

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Customer Relations Representative
  • Invictus Marketing Solutions
  • San Ramon, CA FULL_TIME
  • Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looki...
  • 3 Days Ago

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Customer Relations Representative
  • Invictus Marketing Solutions
  • Fremont, CA FULL_TIME
  • Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looki...
  • 14 Days Ago

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Customer Relations Representative
  • Invictus Marketing Solutions
  • Hayward, CA FULL_TIME
  • Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looki...
  • 17 Days Ago

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Entry Level Customer Relations Representative
  • RB Marketing
  • Hayward, CA FULL_TIME
  • Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looki...
  • 12 Days Ago

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Labor Relations Representative - Santa Clara
  • CALIFORNIA SCHOOL EMPLOYEES ASSOCIATION
  • Santa Clara, CA OTHER
  • Job Details Level: Experienced Job Location: South Bay Field Office - Santa Clara, CA Position Type: Full Time Salary Range: $78,043.00 - $113,528.00 Salary/year Travel Percentage: Road Warrior Job Ca...
  • 14 Days Ago

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0 Broker Relations Representative jobs found in San Jose, CA area

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Customer Service Representative
  • Cogent Infotech Corporation
  • San Jose, CA
  • Job Description Job Description Job Description: Qualifications: 2+ years prior of related experience Demonstrated excep...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • A To Z Insurance Agency
  • San Jose, CA
  • Job Description Job Description The Customer Service Representative at {{ account.name }} is responsible for maintaining...
  • 3/28/2024 12:00:00 AM

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Customer Relations Representative
  • California Lifestyle Foundation
  • Concord, CA
  • Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a rep...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • PrideStaff
  • San Jose, CA
  • Job Description Job Description We are seeking a Customer Service Representative to join our team! You will be responsib...
  • 3/27/2024 12:00:00 AM

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Technical Customer Service Representative
  • PSG, a Dover company
  • San Jose, CA
  • **onsite position** Position Summary: This position is part of the Inside Sales and Customer Service team covering PSG B...
  • 3/26/2024 12:00:00 AM

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Assistant Service Manager
  • Sloan Security Group
  • San Jose, CA
  • Job Description Job Description Job Summary:Assistant Service Manager The Assistant Service Manager is responsible for a...
  • 3/25/2024 12:00:00 AM

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SBA Relationship Officer
  • GBC International Bank
  • San Jose, CA
  • Job Summary The SBA Relationship Officer plans and implements financial institution sales and marketing programs targete...
  • 3/24/2024 12:00:00 AM

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Customer Service Associate - Work From Home
  • American Income Life Insurance Company
  • Campbell, CA
  • (DUE TO COVID-19 IN EFFORT TO EMBRACE SOCIAL DISTANCING THE COMPANY OVERVIEW WILL BE CONDUCTED ONLINE VIA ZOOM) We are l...
  • 3/24/2024 12:00:00 AM

San Jose is located at 37°20′07″N 121°53′31″W / 37.335278°N 121.891944°W / 37.335278; -121.891944. According to the United States Census Bureau, the city has a total area of 180.0 sq mi (466 km2), of which 3.4 sq mi (8.8 km2) (1.91%) is water, making it the fourth-largest California city by land area (after Los Angeles, San Diego and California City). San Jose lies between the San Andreas Fault, the source of the 1989 Loma Prieta earthquake, and the Calaveras Fault. San Jose is shaken by moderate earthquakes on average one or two times a year. These quakes originate just east of the city on...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Broker Relations Representative jobs
$61,483 to $94,621
San Jose, California area prices
were up 2.9% from a year ago

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The registered broker relations representative is required to register with FINRA, pass a qualifying examination, and be licensed by the state securities regulator, in your state, before they can conduct business with and for you.
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