Buffet Host - Casino is responsible for seating guests at a buffet. Greets guests. Being a Buffet Host - Casino monitors tables for available seating and keeps seating chart up-to-date. May require a high school diploma or its equivalent. Additionally, Buffet Host - Casino typically reports to a supervisor. The Buffet Host - Casino may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
It is the responsibility of the Bartender to mix and serve alcoholic and non-alcoholic drinks and provide them to guests and servers.
The Bartender must ensure his / her outlet is clean, organized, and properly stocked at all times while providing excellent guest service.
All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.
POSITION RESPONSIBILITIES / DUTIES :
This job description in no way states or implies that these are the only duties to be performed by the employee in this position.
It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
SUPERVISORY RESPONSIBILITIES :
N / A
EDUCATION and / or EXPERIENCE :
Required :
Preferred :
CERTIFICATES, LICENSES, REGISTRATIONS :
KNOWLEDGE / SKILLS / ABILITIES :
Customer Service Orientation : The ability to provide excellent service to guests and ensure their complete satisfaction.
This includes greeting and interacting with guests in a friendly and enthusiastic manner, building trust, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset, taking ownership of guest issues or problems and taking action to quickly resolve them, and caring about and valuing guests.
Communication : The ability to communicate information clearly and politely to coworkers, supervisors, and guests when speaking, writing, and reading English.
and expressing empathy and compassion when dealing with the needs and problems of others.
This includes being conscientious, committed, reliable, trustworthy, and accountable for completing work activities.
Integrity and Company Policies Knowledge : The ability and willingness to uphold ethical standards and comply with all federal, state, and local laws and company policies, procedures, and regulations.
This includes maintaining confidentiality of all sensitive and proprietary information and avoiding conflict of interest situations.
WORK SCHEDULE / HOURS :
PRIMARY PURPOSE :
As a Bartender, you will be responsible for being knowledgeable of menu items, liquor brands, beers and non-alcoholic selections as well as maintaining the appearance of the bar.
You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
PRINCIPAL DUTIES AND RESPONSIBILITIES :
otherwise refer the matter to management, notify supervisor and / or Security of all unusual events, circumstances, missing items, or alleged theftPerform other job-related duties as requested
KNOWLEDGE, SKILLS, AND ABILITIES :
Knowledgeable of menu items, including mixture and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipmentKnowledgeable of wine and champagne characteristics by the glass, major wines, designated glassware, terminology, and garnishesAble to take initiative and exhibit flexibilityHighly motivated and energetic personalityKnowledge of hotel services, features, local attractions and activities to respond to guest inquiries accuratelyExcellent customer service skills as well as interpersonal skills to deal effectively with all business contacts
MINIMUM REQUIREMENTS :
Work varied shifts, to include weekends and holidays
PREFERRED :
High school diploma or equivalentTwo (2) years of experience in a bar or similar environmentExperience working in a similar resort setting
Attachments
Last updated : 2024-05-04
Clear All
0 Buffet Host - Casino jobs found in Chicopee, MA area