Buffet Supervisor - Casino jobs in Carson City, NV

General Summary of Job Duties

The Security Supervisor will be responsible for the efficient operation of the Security Department on an assigned shift, in accordance with Casino Fandango’s established policies, procedures and controls.

Essential Job Function and Duties

• Act as a representative of the company, interacting with guests and team members in a courteous, professional manner.
• Implement departmental and property procedures, then train, schedule, supervise, and evaluate Security Officers on assigned shift.
• Patrol the property on assigned shift, identifying potential security and/or safety hazards, and report same to the appropriate individual, to ensure the safety and protection of guests, team members and the entire facility.
• Act as a backup to Security Officers on assigned shift and assume their duties when necessary.
• Update procedure manual and is responsible for the documentation of all information and the maintenance of all statistical reports. May include completing timesheets for Payroll.
• Work with the Security Manager to maintain adequate staffing levels in the Security Department.
• Will assist in interviewing, selecting, training, scheduling, evaluating, promoting, and disciplining team members, as needed.
• Assist in the daily operations of the Security Department.
• Make suggestions and recommendations, as appropriate, for improvements to policies, procedures, or the facility.
• Ensure a maximum level of guest service and satisfaction throughout the property is achieved and maintained.
• Facilitate the flow of information throughout the property, by attending regularly scheduled departmental meetings.
• Will respond to all critical incidents reported on property during shift.
• Will be available for consult on any incident and ensure that all reporting is completed properly and in a timely fashion.
• Will report to Manager on Duty (MOD) during absence of Security Manager.

• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
• Maintain an open line of communication with Management.
• Maintain a positive and professional demeanor during all interactions with guest, fellow team members, and vendors.
• Ability to accept performance feedback in a professional manner.
• Regular attendance to all scheduled shifts is considered an essential function of the job.
• Arriving on-time for all scheduled shifts is considered an essential function of the job.
• Other duties as assigned.

Non-Essential Job Functions and Duties

• Be courteous, kind and patient with each other.

Skills, Education and Other Requirements

• Must be 21 years of age or older.
• Must provide a DMV printout.
• Minimum of two years experience in law enforcement or security gaming required. Supervisory experience is required.
• Excellent communication skills required.
• Computer proficiency in Microsoft Word and Excel.

  Required Work Cards

• Must be registered with the Gaming Control Board