Building and Grounds Supervisor jobs in Dallas, TX

Building and Grounds Supervisor supervises and trains building and grounds maintenance staff. Oversees landscaping activities, the maintenance of sidewalks and parking areas, and the removal of trash and snow. Being a Building and Grounds Supervisor maintains and monitors the operation of all utility systems such as heating, ventilating and air conditioning. May be responsible for the housekeeping staff. Additionally, Building and Grounds Supervisor, a level I supervisor is considered a working supervisor with little authority for personnel actions. Requires a high school diploma or its equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Mansion Front Desk Supervisor
  • Front Desk Supervisor
  • Dallas, TX FULL_TIME
  • Job summary -
    • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.

    Essential Duties and Responsibilities – (Key Activities)
    The following are specific responsibilities and contributions critical to the successful performance of the position:
    • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
    • Ensure that standards are maintained at a superior level on a daily basis.
    • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
    • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
    • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
    • Maintain positive guest relations at all times.
    • Resolve guest complaints, ensuring guest satisfaction.
    • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
    • Maintain complete knowledge at all times of:
    • All hotel features/services, hours of operation.
    • All room types, numbers, layout, decor, appointments, and location.
    • All room rates, special packages, and promotions.
    • Daily house counts and expected arrivals/departures/ VIPs.
    • Room availability status for any given day.
    • Scheduled in-house group activities, locations, and times.
    • All hotel and departmental policies and procedures.
    • Access all functions of the computer system.
    • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
    • Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
    • Ensure that current information on rates, packages and promotions are available at the Front Desk and that all staff is knowledgeable on such.
    • Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
    • Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.
    • Ensure that staff report to work as scheduled. Document any late or absent employees.
    • Coordinate breaks for staff.
    • Assign work duties to staff.
    • Conduct pre-shift meeting with staff and review all information pertinent to the day's business.
    • Inspect grooming and attire of staff; rectify any deficiencies.
    • Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
    • Constantly monitor staff performance in all phases of service and job functions. rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff and Concierge staff.
    • Monitor the hotel front entrance and resolve any congested situations.
    • Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
    • Monitor communication logs and ensure that guest requests are followed up within minutes.
    • Monitor safe deposits boxes procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
    • Monitor guest mail and ensure that it is processed according to procedures.
    • Monitor and ensure that express checkouts are processed through the system.
    • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
    • Assist staff with their job functions to ensure optimum service to guests.
    • Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
    • Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
    • Ensure security of guestroom access.
    • Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:
    • Contracted banks
    • Shortages/overages
    • Late charges
    • Petty cash/paid outs
    • Adjustments
    • Posting charges
    • Making change for guests
    • Cashing personal/travelers checks
    • Payment methods/processing
    • Settling accounts
    • Closing reports
    • Cashier reports
    • Balancing receipts
    • Dropping receipts
    • Securing banks
    • Review previous night's no-shows, verify, and ensure billing of such.
    • Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
    • Assist staff with expediting problem payments.
    • Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.
    This list of essential functions is not exhaustive and may be supplemented, as necessary.

    Other Standard Responsibilities -
    Experience -
    • Minimum one year experience as a Front Desk Agent, preferably in a luxury or ultra-luxury hotel

    General Skills -
    • Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
     Technical Skills -
    • Ability to communicate (verbal and written) in English with co-workers, guests, and management.
    • Working knowledge of MS Word, Excel
    • Knowledge of PMS and hotel point of sales systems.
    • Ability to stand for prolonged periods of time.

    Education or Certification -
    • High school diploma

    Language -
    • Required to speak, read, and write English, with fluency in other languages preferred.
    Physical Requirements -
    • Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.

    Others –
    • While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

  • 27 Days Ago

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Grounds Maintenance Supervisor - 813
  • On Our Own Services
  • Lancaster, TX FULL_TIME
  • Job Purpose: Directly supervise and coordinate activities of workers engaged in groundskeeping activities. , such as planting and maintaining ornamental trees, shrubs, flowers, and lawns, and applying...
  • 12 Days Ago

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Supervisor-Production, Building Products
  • Westlake Careers
  • Dallas, TX FULL_TIME
  • The Supervisor oversees the development and implementation of window production. The Supervisor oversees the personnel assigned with the production department to ensure that the assigned work is produ...
  • 24 Days Ago

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Cleaning Supervisor / Lead
  • Whitlock Building Services, LLC
  • Grapevine, TX FULL_TIME
  • We are currently looking for a 1st Shift (7:30 AM - 4:30 PM) and 2nd Shift (6:30 PM - 4:00 AM) Working Cleaning SupervisorsPrevious experience in Commercial Cleaning Supervision a plus (i.e. JaniKing,...
  • 20 Days Ago

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High Rise Building Service Supervisor
  • Multi-Family
  • Dallas, TX FULL_TIME
  • You will oversee and coordinate all mechanical and technical support for the property with limited direct supervision. You will ensure the building and all areas in the property meet the standard for ...
  • 11 Days Ago

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Building Engineer
  • Bevara Building Services
  • Dallas, TX FULL_TIME
  • About BevaraAt Bevara, we are completely focused on giving our team members the tools and support needed to achieve their professional goals. We have an incredibly dynamic and interactive team-focused...
  • 1 Month Ago

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0 Building and Grounds Supervisor jobs found in Dallas, TX area

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Construction Foreman
  • OWL Services
  • Dallas, TX
  • Job Description Job Description Who We Are OWL Services is the premier sales, installation, program management and servi...
  • 4/24/2024 12:00:00 AM

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Construction Foreman
  • WEAVER CONSULTANTS GROUP
  • Mckinney, TX
  • Job Details Level Management Job Location North Dallas TX - McKinney, TX Job Category Construction Landmarc Environmenta...
  • 4/24/2024 12:00:00 AM

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Mobile-Site Supervisor - Addison Donor Center
  • CARTER BLOODCARE
  • Addison, TX
  • Job Details Job Location Addison Donor Center - Addison, TX Job Category Health Care Description PRINCIPAL ACCOUNTABILIT...
  • 4/24/2024 12:00:00 AM

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Appointment Setter / Canvasser
  • HomePro Roofing, Restoration, and Solar
  • Dallas, TX
  • Job Description Job Description Our Company: HomePro Roofing and Restoration is a growing roofing company located in the...
  • 4/24/2024 12:00:00 AM

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Court Construction Foreman
  • PPA Tour
  • Dallas, TX
  • About Just Courts Just Courts is an innovative and dynamic business dedicated to designing, constructing, and resurfacin...
  • 4/22/2024 12:00:00 AM

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SITE SUPERVISOR FULL TIME
  • BrightSpring Health Services
  • Flower Mound, TX
  • Our Company ResCare Community Living Overview Operations Management focuses on efficiently meeting the needs of our clie...
  • 4/21/2024 12:00:00 AM

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Construction Foreman - Industrial Construction
  • UIG
  • Dallas, TX
  • Job Description Job Description Exciting Opportunity with Nationwide Travel. Ready to hit the road? UIG Tanks, a leader ...
  • 4/20/2024 12:00:00 AM

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Job Superintendent/Construction Foreman (Audio Visual) - Dallas, TX
  • Ford Audio-Video Systems
  • Dallas, TX
  • Job Description Job Description The Job Superintendent/Construction Foreman (JS/CF) manages the installation project fro...
  • 4/20/2024 12:00:00 AM

Dallas (/ˈdæləs/), officially the City of Dallas, is a city in the U.S. state of Texas and the seat of Dallas County, with portions extending into Collin, Denton, Kaufman and Rockwall counties. With an estimated 2017 population of 1,341,075, it is the ninth most-populous city in the U.S. and third in Texas after Houston and San Antonio. It is also the eighteenth most-populous city in North America as of 2015. Located in North Texas, the city of Dallas is the main core of the largest metropolitan area in the Southern United States and the largest inland metropolitan area in the U.S. that lacks ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Building and Grounds Supervisor jobs
$56,618 to $80,700
Dallas, Texas area prices
were up 2.2% from a year ago

Building and Grounds Supervisor in Monterey, CA
The individual in this position serves as a working supervisor responsible for planning, organizing and directing the Building and Grounds staff.
January 07, 2020