Business Analytics Director jobs in Saginaw, MI

DUTIES/RESPONSIBILITIES:

• Partners with the Administrator and Director of Nursing to coordinate clinically and financially appropriate admissions into the Center via VRMD Team.

• Responds to all admission and re-admission inquires (phone calls/texts, faxes, emails, tours, etc.) and coordinates with VRMD when referral is made, or placement is requested.

• Participates in referral review process, as directed by VRM or Regional Director of Business Development.

• Maintains relationship as liaison between Center and VRMD for all necessary patient referral and admission information as needed (i.e. clinical/financial/managed care process or information)

• Communicates with IDT Team regarding special patient needs, including medical equipment, physician/case manager objectives, discharge plans, etc.

• Works with resident/responsible party to obtain any missing pre-admission documents and inputs into PCC which may include insurance cards or policy information, POA or guardianship paperwork, missing demographic information or emergency contacts.

• Generates courtesy letter with coverage determination financial responsibilities. Meets with patient and/or responsible party to review this letter, payer terms and expectations, share of cost responsibilities and expectations.

• Initiates Medicaid Pending Process, when required.

• Ensures that OBRA/PASSR is received for all admissions.

• Maintains the Manual Daily Census Tracking Report and reconciles with the Business Office Manager to ensure census numbers are balanced and correct.

• Participates daily in Morning Meeting/Standup to share census information, patient updates, admissions activity and potential pending admission and re-admissions.

• Communicates with internal staff, VRMD and Business Development Team to ensure accuracy of information relating to bed availability and maintains the bed roster including planned discharges, room changes, transfers and isolations.

• Works with IDT Team to ensure proper room readiness prior to the guest arrival. Coordinate pre-arrival guest requests and to prepare rooms accordingly.

• Verifies that all required DME is ordered and/or in place for patient admissions.

• Provides Resident Rights handbook and Exhibits packet to resident prior to or upon admission.

• Ensures that all Admission Paperwork, including MSP Form and Admission Agreements are acknowledged, executed and uploaded into PCC within 48 hours of admission.

• Greets guests upon arrival to center and follows-up throughout first week of stay.

• Ensures Center is always tour ready, provides clients (prospective guests and their families and referral sources) with Center specific information and offers appointments for a tour and trains back up associates on center tours utilizing the certified admissions experience training. Records all tours that are conducted, as required.

• Works with Reception and key members that receive phone calls after hours and on weekends to enhance phone etiquette and knowledge of answering basic admission inquiries.

• Participates in marketing efforts with community, families and hospital staff.

REQUIRED SKILLS/ABILITIES:

• Contributes to team effort related tasks as needed.

• Maintains a good/positive working relationship with external agencies/vendors and all Villa team members (Regionals and Support Office)

• Adheres to all facility Standards of Practice as well as state and federal guidelines.

• Ensures all elements of the Villa Abuse Policy are maintained and enforced.

• Treats all residents, visitors and staff with courtesy.

• Strictly follows policy and safeguards computer passwords and use of all Villa IT related equipment. Understands the importance of logging on and off the computer clinical and financial systems and software.

• Maintains Villa dress code and hygiene policies.

• Complies with all laws and regulations applicable to position and acts in accordance with Villa’s Corporate Compliance Program.

• Resident Rights

• Safety

• HIPAA

• Asks for assistance when needed.

• Other duties as assigned by Administrator.

EDUCATION and EXPERIENCE:

• Bachelor’s degree or equivalent.

• At least 2 to 3 years prior SNF Admissions Experience.

• High level of PC literacy preferred (Microsoft Office Suite: MS Word, MS Access, MS Excel, E-Mail, Outlook, Internet Explorer).

• Team oriented and cooperative.

ENVIRONMENTAL AND PHYSICAL REQUIREMENTS:

• Business Professional attire required.

• Minimum Travel up to as needed.

• Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required.

• Limited potential for exposure to environmental hazards. Understanding and adherence to company safety standards and protocols required.

• Meet all health requirements as needed.

• Dialogue concerning ADA reasonable accommodations are always available upon request – i.e. the interactive process.

SHARED CODE OF CONDUCT:

B.E.T.T.E.R. is Villa's Service Excellence Code of Conduct. Becoming a member of the Villa Team includes upholding Villa’s B.E.T.T.E.R. standards every day: Be Welcoming To All, Establish a Relationship, Trust & Respect, Teamwork, Engage & Communicate & Recognize.