Business Analytics Manager manages and oversees business analytics projects and processes to provide data-driven insights related to business performance used to advise and develop strategies for operational improvements and future business initiatives. Utilizes KPIs, business performance data, industry trends, competitor intelligence, and customer information to develop analytical tools, reports, and models across the organization to inform and support decision-making. Being a Business Analytics Manager consults with stakeholders to understand the business model, objectives, issues, and challenges that analytics can support. Develops standards and collection processes to support robust analytics and reporting data pipelines. Additionally, Business Analytics Manager builds teams with statistical methods, modeling, analytical methodologies, and data analysis skills to support the business. Requires a bachelor's degree in finance, statistics or a quantitative field. Typically reports to a head of a unit/department. The Business Analytics Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Analytics Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Responsibilities:
1. Maintain accurate resident records, ensuring timely updates of rents, deposits, and application fees received from both residents and prospects on a daily basis.
2. Issue appropriate notices for late payments, evictions, NSF checks, and other related matters.
3. Make daily bank deposits to ensure timely and accurate income collection.
4. Build and nurture positive relationships with prospects and residents, fostering a strong rapport.
5. Conduct inspections of models, vacant units, and common areas to ensure their proper upkeep and presentation.
6. Coordinate with residents on a monthly basis for lease renewals, ensuring smooth transitions.
7. Perform various leasing functions, such as answering incoming calls, scheduling property tours, greeting prospects, conducting tours of model apartments, and initiating follow-up communications.
8. Assist in completing monthly competitive market surveys to stay informed about the local real estate landscape.
9. Aid in accepting work order requests, including inputting them into the work order system and communicating with maintenance personnel.
10. Maintain accurate records of move-ins, move-outs, unit availability, and unit status.
Minimum Qualifications:
1. At least 2 years of experience in the Multi-Family industry.
2. Proven track record of providing excellent customer service and possessing strong communication skills.
3. Proficiency in Microsoft operating systems.
4. Experience with OneSite software is desired.
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