Business Analytics Manager jobs in Roanoke, VA

Business Analytics Manager manages and oversees business analytics projects and processes to provide data-driven insights related to business performance used to advise and develop strategies for operational improvements and future business initiatives. Utilizes KPIs, business performance data, industry trends, competitor intelligence, and customer information to develop analytical tools, reports, and models across the organization to inform and support decision-making. Being a Business Analytics Manager consults with stakeholders to understand the business model, objectives, issues, and challenges that analytics can support. Develops standards and collection processes to support robust analytics and reporting data pipelines. Additionally, Business Analytics Manager builds teams with statistical methods, modeling, analytical methodologies, and data analysis skills to support the business. Requires a bachelor's degree in finance, statistics or a quantitative field. Typically reports to a head of a unit/department. The Business Analytics Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Analytics Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Speech Analytics Business Execution Consultant
  • Wells Fargo
  • Roanoke, VA FULL_TIME
  • About this role:

    Wells Fargo is seeking a Speech Analytics Business Execution Consultant in Consumer Collections and Servicing as part of Front Line Risk. Learn more about the career areas and lines of business at www.wellsfargojobs.com .

    In this role, you will:
    • Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
    • Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics
    • Determine areas of strength or Business Execution opportunity within defined scope of work
    • Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
    • Utilize independent judgment to guide moderate risk deliverables
    • Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
    • Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
    • Collaborate and consult with leaders and executive management
    • Provide work direction to less experienced Strategy and Execution staff
    • Execute and contribute to strategic vision and management of speech analytics in regards to business and risk management
    • Partner and contribute to coordination of speech analytics from intake, to execution and implementation, including business support
    • Build and maintain portfolio of speech analytics
    • Contribute to expansion of analytics, including partnering with others for advanced listening
    • Play a central role in the CCS Change Management implementation process, representing the Operations Effectiveness Team (OET)
    • Work with management at various levels while supporting the OET team.
    Required Qualifications:
    • 2 years of Business Operations or Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
    Desired Qualifications:
    • Experience leading, planning and implementing initiatives, including development of project plans, status/tracking reports and executive-level decks/presentations.
    • Experience performing speech analytics - call monitoring system experience such as Nexidia, Avaya and Verint
    • Understanding of data and technology infrastructure
    • Strong analytical skills with high attention to detail and accuracy
    • Ability to manage complex cross-matrix organization that includes multiple lines businesses
    • Knowledge and experience with products, systems and processes within Consumer Collections & Servicing (collections, bankruptcy, legal)
    • Exposure to or experience working with Change Management methodologies
    • Demonstrated ability to provide self-leadership and coaching
    • Demonstrated ability to develop partnerships with various business and functional areas and maintain strong relationships with key stakeholder groups
    • Ability to manipulate and manage large sets of data from multiple sources.
    • Ability to create and manage large-scale change and influence people at all levels of the organization
    • Ability to successfully engage in and prioritize multiple initiatives simultaneously and meet deadlines amid shifting priorities.
    • Ability to work independently and as part of a team, possessing strong collaborative skills
    • Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
    • Advanced Microsoft Office skills - Excel, SharePoint, Outlook, Word
    • Excellent verbal, written, and interpersonal communication skills
    Job Expectations:
    • This position offers a hybrid work schedule
    • This position is not eligible for Visa Sponsorship.
    Locations:
    • 800 Jordan Creek Parkway West Des Moines, IA 150496
    • 1525 W WT Harris Blvd Charlotte, NC 28262
    • 7711 Plantation Road Roanoke, VA 24019
    Posting End Date:
    20 Dec 2023
    *Job posting may come down early due to volume of applicants.

    We Value Diversity

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

    Applicants with Disabilities

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

    Drug and Alcohol Policy

    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
  • 11 Days Ago

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Assistant Manager
  • Sport Clips - Manager - VA505
  • Christiansburg, VA FULL_TIME
  • Sport Clips Haircuts is Hiring Hair Stylists! Do What You Love. Love What You Do. Pay: $16.25/hr. plus TIPS, Bi-weekly Bonuses, and Quarterly Bonuses! PLUS Medical, Dental, and Vision insurance! Work ...
  • 9 Days Ago

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Business Manager
  • Jefferson Center Foundation LTD
  • Roanoke, VA FULL_TIME
  • Description PURPOSE: Provide business and financial support to the management team of the foundation through ownership of business processes to support the mission work in the community.SALARY RANGE: ...
  • 9 Days Ago

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Business Analyst 2
  • Key Business Solutions, Inc.
  • Clifton Forge, VA FULL_TIME
  • Business Analyst 2 St, Clifton Forge, VA 3 Months Rate: $35/hr Skill Required: Desired Amount of Experience Requirements gathering Required 3Years Project scoping/management Desired 3 Years SQL or TSQ...
  • 17 Days Ago

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Business Applications Manager
  • Botetourt County
  • Daleville, VA FULL_TIME
  • Technology Services Business Applications Manager Botetourt County is currently accepting applications to fill the position of Business Applications Manager. The Business Applications Manager is the f...
  • 20 Days Ago

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Business Development Manager - Stack
  • LE002 Montrose Services, LLC
  • Roanoke, VA FULL_TIME
  • ABOUT YOU Are you passionate about joining an inclusive work environment, committed to leading new ideas and pathways, and to delivering value? If the answer is, “Yes!” then we have an exciting career...
  • 20 Days Ago

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0 Business Analytics Manager jobs found in Roanoke, VA area

According to the United States Census Bureau, the city has a total area of 42.9 square miles (111.1 km2), of which 42.5 square miles (110.1 km2) is land and 0.3 square miles (0.8 km2) (0.8%) is water. Roanoke is located in the valley and ridge province of Virginia immediately west of the Blue Ridge Mountains and east of the Allegheny Mountains Within the city limits is Mill Mountain, which stands detached from surrounding ranges. Its summit features the Roanoke Star, Mill Mountain Zoo, the Discovery Center interpretive building, and an overlook of the Roanoke Valley. The Appalachian Trail runs...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Analytics Manager jobs
$122,303 to $162,001
Roanoke, Virginia area prices
were up 1.2% from a year ago

Business Analytics Manager in Vineland, NJ
But there are particular hard and soft skills you need to have a successful analytics career and thrive in the world of big data.
February 18, 2020
Business Analytics Manager in Jamestown, NY
We are looking for a Candy AND/OR confectionery Buyer / Category Manager, coming either from with the Travel Retail industry or outside.
February 12, 2020
Business Analytics Manager in Benton Harbor, MI
A leading pharmaceutical client is searching for a Key Account Manager, Neurology to join their team in the UK.
January 20, 2020