Business Application Delivery Manager jobs in Trenton, NJ

Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design and supply a range of water systems, from food and beverage applications, to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. We serve more than 50,000 customers worldwide and treat more than 11 million cubic meters of water every day. We simply aim to be the benchmark company for ecological transformation across the world.

At WTS, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We are an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers, with competitive benefits and flexible work arrangements.

Summary of the Job

The business analyst will act as a servant leader, and work with cross functional teams, to provide by facilitating total quality methods, training, and platform enhancements.

HRIT Business Application Analyst, will provide HRIT technical and functional expertise and support in the areas of HR Systems, such as Successfactors. HRIT support includes process simplification , testing, reporting, and/or problem resolution. In this role, you will research, study and analyze HRIT system related issues, own the end user support and work with the Platform director to reduce the operational cost of the function/department.

Key Characteristics

• Drive a culture of continuous improvement by simplifying processes, removing wasteful steps or optimizing the work in process.

• Reduce department operating cost, by driving productivity and internal efficiencies, within the HRIT End User Support.

• Oversees the day to day administration of the HRIT End User Support team.

  
  

Duties & Responsibilities:

• Works with HRIT staff to create training and communication documentation.

• Collaborates with HRIT staff to create and implement test plans to ensure data integrity throughout HR Systems.

• Develops profiling capability with cross functional IT teams, to improve on-boarding experience

• Develops functional specifications and addendums to user requirements.

• Develops on-demand ad-hoc queries in Tableau to support HRIT reporting needs.

• Lead initiatives to improve CSAT/ NPS score based on the stakeholder’s assessment

• Works with HRIT staff to define system rules as they relate to business requirements.

• Acts as a liaison to Corporate and Site HR on HRIT support-related issues and to resolve unusual events affecting end user experience and system accuracy.

• Participates in HR system development efforts affecting Corporate HR and impacting data maintained on the HRIT System which drives other departments.

• Creates and updates process documentation.

  
  

Hard Skills:

• Knowledge of HR related business operations and processes

• Experience supporting and administering HR Management Systems such as SAP SuccessFactors

• Experience in working on Time & Attendance and payroll systems such as Kronos and ADP

  
  

Soft Skills:

• Communication: Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders

• Problem Solving: Ability to identify opportunities and designing solutions, which are sustainable

• Conflict Resolution: Leverage interpersonal and facilitation skills to organize conducive environments to resolve conflicts

• Achievement: Ability to come up with new ideas based on experience and competencies to develop or implement new procedures or systems to improve the business and the client experience.

• Inclusive: Passionate for working in different cultures and environments, in a matrixed organization with a more universal and a diversity team.

• Team Player: Ability to work with others toward a shared goal, participating actively, accountable and committed to the entire team respecting peers, leadership, stakeholders, and clients.

  
  

Education & Experience

Required:

• Bachelor’s degree in Human Resources, Statistics, Business Analytics, Information Technology or a related discipline and 5 years of data analysis and visualization or an equivalent combination of education, training, and experience

• Lean Six Sigma Black Belt/ Master Black Belt Certified

• Experience with HR SuccessFactors or Workday

• Experience creating SOPs from scratch

  
  

Preferred:

• Preferred global experience

• Experience in building and maintaining Tableau reports

  
  

Working Conditions

• Annual Travel at 10% of time