Business Development Manager, Sr. jobs in Allentown, PA

***WORK FOR THE LARGEST PRIVATELY HELD AUTOMOTIVE DEALER GROUP IN THE TRI-STATE AREA!***

Ciocca Automotive is looking to add a Sales Business Development Manager to our Business Development Department!

The BDC Manager will have overall responsibility of customer lead management and the internet and phone sales processes. They will also implement and organize outbound call campaigns designed to generate sales and service business at the dealership.

Why choose Ciocca Automotive?

• Proven career path, promotional opportunities
• 52 locations, 25 brands, and 18 collision centers throughout PA/New Jersey (& growing!)
• World-class, paid training
• A values-driven culture built on integrity, professionalism, excellence, and teamwork
• Shortened sales hours, to ensure work/life balance
• Thousands of new/used car inventory, cross-brand selling
• Service & parts discounts
• Employee engagement events
• Volunteer and community service opportunities
• 401(k) Retirement Plan (with employer match)
• Employee Referral Bonus Program
• Paid Holidays & Paid Time Off
• Employee Assistance Program
• Medical, Dental, Vision, FSA, HSA plans
• Hospital Care Coverage, ST/LT Disability, Accident, AD&D, Critical Insurance
• Company Paid Life-Insurance*

Responsibilities include but are not limited to:

• Ensures customer leads from the Dealership's lead management tool, phone calls from websites, and online inventory listings are acted upon to ensure the customer is handled in the appropriate manner
• Monitors and coaches the BDC Representatives to reach department goals and consistently improve performance
• Ensures the dealership's website address is prominently displayed as appropriate and works with website vendor(s) to maintain appropriate website content
• Maintains ongoing contact with our customer database in Vin Solutions to capture new and repeat business
• Develops or employs in-depth knowledge of dealership products and services
• Provides feedback to management on the Dealership's internet sales activity
• Helps to develop sales and marketing programs for the Dealership for the Internet customer
• Performs other duties as assigned

Qualifications include but are not limited to:

• Internet Sales/BDC Management experience required
• Strong communication skills
• Ability to foster a positive work environment

With 52 dealerships and growing, there are many opportunities for advancement.

Ciocca Automotive is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.

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