Business Development Officer (Select Customer) develops and implements select customer referral strategies in order to increase client satisfaction and portfolio growth for affluent professional customers. Responsible for initial relationship and follow-up with prospects. Being a Business Development Officer (Select Customer) represents the bank to current and prospective customers and communicates directly with them. Develops and executes marketing and sales strategies according to business objectives. Additionally, Business Development Officer (Select Customer) prepares and presents sales results to top management. Retains and expands existing customer relationships and acquires new customers. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Business Development Officer (Select Customer) contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Business Development Officer (Select Customer) typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)
- Schedule and confirm appointments for clients
- Coordinate with sales team to ensure availability for appointments
- Organize appointments to maximize shop capacity
- Manage Service Department Courtesy Loaner Fleet
- Manage Service Department Remote Experience processes
- Assist with Warranty and Extended Warranty processes
- Maintain an organized calendar of appointments and follow-up tasks
- Answer incoming calls and respond to customer inquiries
- Provide exceptional customer service and address any concerns or issues
- Assist with administrative tasks such as cashiering, data entry and filing
Duties:
Qualifications:
- Previous experience in sales or customer service
- Excellent time management and organizational skills
- Strong communication skills in English, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer systems and software applications
We offer competitive compensation and a supportive work environment. Join our team as an Appointment Coordinator and contribute to our success in providing exceptional service to our valued customers.
To apply, please submit your resume and cover letter highlighting your relevant experience. Only qualified candidates will be contacted for an interview.
Job Type: Full-time
Pay: $40,600.00 - $62,500.00 per year
Benefits:
Schedule:
Work Location: In person
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