Business Development Officer (Select Customer) jobs in Salisbury, NC

Business Development Officer (Select Customer) develops and implements select customer referral strategies in order to increase client satisfaction and portfolio growth for affluent professional customers. Responsible for initial relationship and follow-up with prospects. Being a Business Development Officer (Select Customer) represents the bank to current and prospective customers and communicates directly with them. Develops and executes marketing and sales strategies according to business objectives. Additionally, Business Development Officer (Select Customer) prepares and presents sales results to top management. Retains and expands existing customer relationships and acquires new customers. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Business Development Officer (Select Customer) contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Business Development Officer (Select Customer) typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)

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Admin Customer Care Representative
  • Retail Business Services
  • Salisbury, NC FULL_TIME
  • Address: USA-NC-Salisbury-2085 Harrison Road
    Store Code: Contact Centers (5116957)

    Retail Business Services is the services company of leading grocery retail group Ahold Delhaize USA, currently providing services to five omnichannel grocery brands, including Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop.


    Responsible to manage level 1 customer support. The Admin I will be responsible for providing direct support to store personnel, as well as customers, in an effort to ensure proper service levels are met based on the hours of the contact center. Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email. Provide clear information or direction with regard to actions required by customers (internal and external) in order to fully address their concerns. Provide direct support to store personnel and customers for Technology, Merchandising, Store Maintenance, Operations, Order Add/Cuts, Order call Block Polling; online orders; digital offers; and loyalty programs.           

     

     

    Duties and Responsiblities:

    •    Support inbound customer inquiries
    •    Support email/survey/Contact Us customer inquiries
    •    Work with customers and stores to document, resolve and/or escalate problems being reported. As part of
    the process, accurately record required contact information and problem description in the appropriate
    application. Call content, appropriate notifications, error messages, problem classification and severity are
    critical to the problem review and resolution process.
    •    provide appropriate resolution at the first point of contact if possible. Escalate unsolved issues as needed.
    •    Gather data during the problem solving process, analyze the situations, and provide solutions.
    •    Utilize logical problem-solving skills and techniques to troubleshoot and resolve complex problems reported
    by stores and customers.
    •    Be alert to urgent or severe issues for immediate escalation, as well as trends that may negatively impact the
    company
    •    Take ownership of all calls and cases/tickets opened; track the contact status to resolution utilizing the
    appropriate application.
    •    Escalate complex and/or high priority problems to appropriate coworkers, support groups, or vendors for
    resolution.
    •    Ensure proper notification and escalation procedures are followed to update business users and customers.

     

    Qualifications:

    •    High School or equivalent
    •    Associate's or Bachelor's Degree Add, Prior call center experience preferred
     

    #LI-ES1  #RBSJOBS #ZR

     


    Retail Business Services currently provides services to five omnichannel grocery brands, including Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Retail Business Services leverages the scale of the local brands to drive synergies and provide industry-leading expertise, insights and analytics to local brands to support their strategies. We are committed to diversity, equity and inclusion and we foster a community of belonging where everyone is valued.

    Retail Business Services is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. We provide reasonable accommodations to applicants and employees with disabilities. As important as what we do is how we do it. Our team embodies our values of Courage, Care, Teamwork, Integrity and Humor in everything that they do. We have a culture of care that values and celebrates the qualities and perspectives that make us all unique.

    If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at tad@retailbusinessservices.com.

    For more information, visit https://www.retailbusinessservices.com.



    Job Requisition: 356816_external_USA-NC-Salisbury_3142024
  • 1 Day Ago

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AVP of Business Development
  • Gentiva
  • Mooresville, NC FULL_TIME
  • Our Company Gentiva is an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support...
  • 19 Days Ago

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SVP of Business Development
  • Gentiva
  • Mooresville, NC FULL_TIME
  • Our Company Gentiva is an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support...
  • 22 Days Ago

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AVP of Strategic Business Development
  • Gentiva
  • Mooresville, NC FULL_TIME
  • Our Company Gentiva is an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support...
  • 22 Days Ago

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Business Development Manager
  • BrightView Health
  • Salisbury, NC FULL_TIME
  • Business Development Manager/Outside Sales – Salisbury NC Do you have experience in business development and enjoy building long-term client relationships? Are you looking for a rewarding career move ...
  • 22 Days Ago

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Business Development Manager
  • Ben E. Keith Company
  • Linwood, NC FULL_TIME
  • Job title: Business Development Manager - NS Effective Date: 7/11/2016 Work Location: Food Job Code: 750 Division/Department: Sales/Marketing Reports to: n Full-time o Part-time n Exempt o Non-exempt ...
  • Just Posted

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0 Business Development Officer (Select Customer) jobs found in Salisbury, NC area

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Business Development Representative
  • NCW
  • Charlotte, NC
  • As a Business Development Representative for our construction staffing services, you will be integral in helping us main...
  • 3/28/2024 12:00:00 AM

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Business Development Specialist
  • Ruppert Landscape Construction
  • Charlotte, NC
  • Description Position at Ruppert Landscape Construction Ruppert is a commercial construction company combined as a privat...
  • 3/28/2024 12:00:00 AM

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Business Development Specialist
  • Main Street Auto
  • Charlotte, NC
  • Northern Rock Automotive is seeking a highly motivated Business Development professional to join our team. The Business ...
  • 3/27/2024 12:00:00 AM

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Business Development Representative
  • Pivot Workforce, LLC
  • Charlotte, NC
  • HVAC Maintenance Agreement Sales Rep - Charlotte, NC Join our clients team as an HVAC Maintenance Agreement Sales Repres...
  • 3/27/2024 12:00:00 AM

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Business Development Representative
  • Darktrace
  • Charlotte, NC
  • Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, deliveri...
  • 3/27/2024 12:00:00 AM

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Inbound Business Development Representative
  • POS Nation
  • Charlotte, NC
  • About the Company POS Nation is a small company in a fast-growing, high-tech industry - and this is evident in everythin...
  • 3/27/2024 12:00:00 AM

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Business Development Specialist
  • Swift Management Group
  • Charlotte, NC
  • Swift Management Group is currently seeking an entry level professional to train as a Business Development Specialist in...
  • 3/26/2024 12:00:00 AM

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Business Development Representative
  • NCW
  • Charlotte, NC
  • Job Description Job Description As a Business Development Representative for our staffing services, you will be an integ...
  • 3/24/2024 12:00:00 AM

Salisbury (/ˈsɔːlzbəri/ SAWLZ-bər-ee) is a city in the Piedmont of North Carolina; it is the county seat of Rowan County. Located 44 miles northeast of Charlotte and within its metropolitan area, the town has attracted a growing population. This was 33,663 in the 2010 Census (growing 27.8% from the Census in 2000). Founded in 1753, Salisbury is noted for its historic preservation, with five Local Historic Districts and ten National Register Historic Districts. Salisbury is the home to North Carolina soft drink, Cheerwine, regional supermarket, Food Lion and Rack Room Shoes. It is one of two ci...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Development Officer (Select Customer) jobs
$95,943 to $118,419
Salisbury, North Carolina area prices
were up 1.5% from a year ago