Business Development Officer (Select Customer),Sr. jobs in Norwich, CT

Under the direction of the VP of Player Development, the incumbent is responsible for the successful overall direction and management of all activities related to the development and maintenance of a casino customer base.  Must have clear access to and relationship with a minimum list of 400 premium customers from a competitive market.   In this role, employee's revenue responsibilities include but are not limited to the following; Must maintain theoretical and actual profit margins based on the departmental goals. Develop new players as well as inactive players with pre-approved casino credit/potential bankroll.  Patrons will be coded based on departmental policy.  Bachelor degree in marketing/business preferred.  Must have six (6) to ten (10) years of Player Development experience in the Northeast casino market.  Must possess excellent customer service skills.  Ability to understand and manage financial budgets, pro-formas and analysis.  Ability to respond effectively to sensitive inquiries or complaints.  Must possess strong communication skills to include written and oral presentations to both large and small groups.  Provides a great customer experience by providing high quality products and services consistently.  Due to the nature of the business, must be able to work flexible hours, weekends and Holidays as dictated by business needs.