Business Development Officer (Select Customer),Sr. jobs in Scranton, PA

Toyota of Scranton is growing!!!  We are now hiring dynamic, service-oriented individuals. Our employees enjoy a culture of respect and integrity, and we provide a rewarding, respectful and energizing environment. It is an inclusive culture based on trust, integrity, humility, and passion. Our employees are creative, anticipatory, and have a tremendous sense of urgency. We are looking for hard working and dedicated individuals join our Service Team. This position will require great communication skills and a want to learn. If you are ready to join an organization that values its customers and employees, we want to talk to you!

We Currently Offer:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Life Insurance
• Supplemental Insurances
• 401K with company match
• On the Job Training

Responsibilities:

• Inbound and Outbound phone calls with intent to inform customers and schedule appointments for the service department.

• Internet Service Leads.
• Retention and Recall Campaigns.
• Re-Marketing Declined Operations.
• Toyota Care Plus Marketing.

• Pre-Write ROs.

• Daily set up for the ASMs.
• Print and review national service history.

• Toyota Express Maintenance Write-Up.
• Basic Warranty Assistance for Customer Concerns.
• Basic understanding of Mechanical Operations and Recall Campaigns.
• Assist the ASMs in updating customers throughout the day.
• Identify potential customers for sales opportunities.

Requirements:

• High School diploma or equivalent required