Business Intelligence Manager jobs in Lorain, OH

The Director of Enterprise is a valued member of n2y's Technology leadership team, reporting directly to the CTO. As the Enterprise Director, you'll be responsible for leading the Enterprise team and services group. Together, we'll provide innovative solutions and processes that enable and support n2y's internal business functions. You will be responsible for shaping and executing strategies that enhance our enterprise application systems, drive insightful business intelligence, and ensure effective management of enterprise-wide data. Your role is pivotal in enabling data-driven decision-making and streamlining operations, making our business operations run smoothly and ensuring excellent support for our valued customers and business partners. Our aim is to enhance the overall experience of doing business with n2y.

Our team is passionate about developing and maintaining an Enterprise Architecture that consists of a suite of integrated solutions and processes. These are designed to support our organization's overall business objectives effectively. In this role, you'll establish an environment that upholds timeliness, accuracy, security, compliance, and cost-effectiveness in executing n2y's business transactions and processes.

Furthermore, as the Director of Enterprise, you'll ensure the provision of timely and accurate data and insights. This valuable information plays a vital role in enabling our business to make well-informed decisions.

If you're ready for an exciting leadership role, where you'll be able to make a positive impact on n2y's success and work with a supportive team, we invite you to join us as the Director of Enterprise. Together, we'll create an environment of growth, collaboration, and data-driven decision-making to drive our business forward.

Key Responsibilities:

Strategic Leadership

• Develop and execute a comprehensive strategy for the enterprise application systems, enterprise data management and business intelligence that aligning it with the company's overall goals and objectives. Lead the team in delivering scalable and reliable solutions to meet business needs.
• Collaborate with executive leadership to define and prioritize technology initiatives that enhance data utilization, operational efficiency, and business growth.

Enterprise Application Systems

• Oversee the design, development, implementation, and maintenance of enterprise-wide application systems, including but not limited to CRM, Finance, Marketing systems, and other relevant platforms, ensuring they effectively support business process across departments.
• Analyze existing business processes and workflows, identifying opportunities for automation, efficiency improvements, and enhanced user experience. Implement best practices and ensure effective utilization of application systems throughout the organization.
• Lead the evaluation, selection, and integration of cutting-edge technologies and applications to enhance system capabilities and user experiences.

Business Intelligence and Analytics

• Drive the development of advanced analytics and business intelligence solutions that enable data-driven insights and decision-making.
• Collaborate with data scientists and analysts to design and implement data models, visualizations, and dashboards that address critical business needs.

Enterprise Data Management

• Develop and enforce data security protocols, ensuring compliance with industry standards and regulations. Implement robust data governance practices and disaster recovery plans.
• Collaborate with cross-functional teams to identify, prioritize, and manage data sources, oversee integration, transformation, and maintenance processes, and maintain high standards of data quality.

Team Leadership

• Provide strong leadership and mentorship to a team of application system professionals. Foster a collaborative and innovative work environment, ensuring high-performance standards, professional growth, and employee satisfaction.

Stakeholder Collaboration

• Collaborate closely with executive leadership, department heads, and functional teams to comprehend business requirements, identify opportunities for technology-driven enhancements, and ensure seamless alignment of initiatives.
• Foster strong relationships with internal stakeholders, ensuring effective communication and collaboration.

Vendor Management

• Collaborate with external vendors and partners to evaluate, select, and integrate third-party applications or solutions. Manage vendor relationships, negotiate contracts, and ensure adherence to service-level agreements.

Continuous Improvement

• Stay abreast of emerging trends and best practices in enterprise applications, data management, and business intelligence.
• Regularly assess and elevate the efficacy of systems, processes, and technologies to achieve operational excellence.

Desired Skills and Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Systems, or a related field. MBA or other relevant business qualifications are a plus.
• Proven experience (at least 6 years) in a leadership role overseeing enterprise application systems and business intelligence, preferably within the EdTech or SaaS industry.
• In-depth knowledge of software development lifecycles, application integration, and system architecture principles.
• Experience in designing, developing, implementing, managing, and supporting enterprise-wide solutions with a focus on aligning technology initiatives with business objectives.
• Experience in data governance, data quality management, and data integration strategies
• Familiarity with data security, privacy regulations, and compliance frameworks in the EdTech industry.
• Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and deliver on time and within budget.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and present complex technical concepts to non-technical stakeholders.
• Ability to thrive in a dynamic environment, effectively managing multiple projects simultaneously.