Purpose

Role is responsible for management of business office activities related to but not limited to, monthly billing, analysis and collection of accounts receivable, communication with third party payers, month end closing, and reporting for multiple senior living facilities. Position is located in a centralized billing office setting.

Essential Job Functions Duties and Responsibilities

• Overall operation of business office functions in accordance with current standards, guidelines and established policies
• Indirect supervision and oversight of up to 15 office staff
• Support the monthly billing of Private Pay, Medicare, Medicaid and Managed Care for Skilled Nursing and Assisted Living Facilities
• Monitor collection of all A/R and adherence to company collection policies and procedures
• Assist in researching and resolving difficult accounts
• Provide customer service for residents and/or responsible parties
• Monthly and annual reporting to home office
• Remain up to date with Federal and State billing guidelines
• Assist internal audit process with Director
• Other duties as assigned
• Some out of state travel may be required

Required Knowledge, Skills and Abilities

• Proficient in computer use including Excel, Word and Skilled Nursing Facility billing software and forms, including UB04s
• 5 years Skilled Nursing billing and collections, including Medicare, Medicaid and Insurance billing
• Minimum of two years accounting or similar post- secondary education
• 5 years of office management experience
• Strong analytical and problem-solving skills
• Must be able to deal tactfully with staff, residents, family members, visitors, government agencies/personnel and the general public
• Excellent written and verbal communication skills
• Must be capable of maintaining regular attendance
• Must be capable of performing the essential functions of the job, with or without reasonable accommodations