Business Office Supervisor- Healthcare jobs in Jamestown, NY

Are you looking for a rewarding career making a difference in the lives of others?

Do you have great customer service and interpersonal skills?

Come grow with us!

Sena Kean Nursing and Rehabilitation Center is seeking to hire a compassionate Business Office Manager.

The ideal candidate will have an energetic and caring personality!

 •  We strive to offer excellence in care through our compassionate and supportive approach

•  We are committed to providing quality

•  We show value in our employees by offering opportunities for career advancement

Don't hesitate to send your resume!

 We cannot wait for you to be a member of the team!

  Benefits

 •  Health & Dental Insurance

•  Paid time off (PTO)

•  Continuous professional training

•  Awards and recognition programs

Qualifications

 •  Demonstrate passion & enthusiasm to work with elderly Residents

•  Minimum high school diploma or equivalent

•  Excellent interpersonal & communication skills

•  Ability to multi-task as well as stay on task & concentrate with constant interruptions

•  Must be a Self-Motivator

•  Excellent customer service skills

•  Ability to adapt to change

•  Team Player

•  Pass the PA criminal history check, pre-employment physical, and Drug Screen

•  Must be up to date with Covid Vaccine or have approved exemption upon hire

 Responsibilities

• Treat each resident with care, compassion, and respect
• Communicate effectively with residents and their families as well as all departments
• Embrace our person-centered care approach to meet each resident's needs and preferences
• Processes information according to predetermined deadlines.
• Meet all new admissions within 72 hours of admission.
• Concerns his/herself with the safety of all nursing center customers in order to minimize the potential for fire and accidents.  Also, ensures that the center adheres to the legal, safety, health, fire, and sanitation codes by being familiar with his/her role in carrying out the center’s fire, safety and disaster plans and by being familiar with current MSDS.
• Puts Customer Service First: Ensures that customers and families receive the highest quality of service in a caring and compassionate atmosphere, which recognizes the individual’s needs and rights.
• Must be able to interface with Administrator, billers and receptionist as well as provide verbal and written reports to the Administrator and corporate office
• Manages customer trust funds.  Opens accounts for each resident that authorizes the facility to handle an account by way of signed documentation obtained from Admissions.
• Enrolls residents for direct deposit of income (SSA, SSI, VA benefits, and pension checks) and follows up to verify completion.
• Resident banking.
• Keying daily deposits into the system.  Overnight original checks to National Data and keep copies for facility records.
• Keying withdrawals made from residents' accounts through resident banking, reimbursement for clothing, personal items, hair care, television charges, etc., on a daily basis.
• Monitors, maintains and disburses the allowance according to PA 162 form for spousal, home maintenance allowance and personal allowance for residents.
• Monitor account balances to prevent accounts from reaching the resource limit $2400 per OBRA regulations.  Notify appropriate facility personnel to assist in spending down excess resources.
• Daily transmissions to National Data Care to update resident’s accounts of any transactions for the day to ensure accurate account balances.
• Bi-monthly downloads to transfer care costs from resident accounts to A/R.
• Close accounts and disburse funds accordingly as residents expire or discharge from the facility. 
• Verify with the Finance Office for outstanding balances before disbursement of funds.
• Complete and follow up on “Representative Payee Forms” as requested.
• Complete “Representative Payee Questionnaires” as to the disbursement of resident’s funds
• Must be familiar with company policies and procedures related to billing and accounts receivable.
• Census processing and payroll.
• Mail Resident Statements quarterly, per state regulations.
• Perform other duties as requested.

·         Ability to plan, organize, develop, implement and interpret the programs, goals, objectives, policies, procedures of the business department.

We are proud to be an Equal Employment Opportunity employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, disability, veteran status, or other applicable legally protected characteristics. A drug-free workplace