Business Process Consultant jobs in Laramie, WY

Are you ready to kickstart your career? We are looking for a charismatic Business Consultant to support independent owner-operator truck drivers in becoming successful business owners. You will be the primary point of contact for ATBS clients and will provide unparalleled customer service and business advice to keep our truck drivers business’ between the lines!

About Us:

• Since 1998, ATBS has been the trusted business partner of individual owner-operator truck drivers and the largest fleets in America
• 14,000 recurring clients and growing
• 140 employees, 10 departments, 2 offices, 1 team
• Team-oriented and casual work environment
• Continuous training through ATBS University
• Room for growth and professional development

About You:

• You solve problems creatively and develop innovative solutions
• You are curious and have an inherent willingness to learn
• You enjoy collaborating with others and have excellent communication skills
• You are analytical and detail-oriented
• You always go the extra mile to provide exceptional customer service

About the Opportunity:

• Passionately provide exceptional customer service, via phone and email, with a positive attitude and professional demeanor
• Respond to all client inquiries as quickly as possible
• Accurately analyze and communicate business performance and financial results with clients
• Consistently initiate client goal setting through profit plan preparation
• Share your knowledge by answering client and coworker questions using everyday language
• Proactively support the team and contribute to the growth and success of ATBS

About Your Expertise:

• Progress toward an applicable Associate’s or Bachelor’s degree is required
• Previous customer service experience is beneficial
• Knowledge of tax rules and regulations is beneficial
• Experience in the transportation industry is beneficial
• Experience managing multiple priorities is beneficial

About the Perks:

• Free beer daily
• Monthly celebrations
• Charitable time off to give back to our communities
• Paid time off to do what you are passionate about
• Health, vision, and dental benefits and HSA match
• 401K match