Business Process Consultant jobs in Little Rock, AR

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Job Description

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all fun.

Join the 2022 FIS University Program!

As a 2022 FIS University Program full-time employee, you will have the opportunity to participate in team projects, community service activities, professional development seminars and work with a team that is invested in your growth, development, and success; including quarterly performance connects with your manager and bi-annual merit reviews.

This two-year full-time program has start dates in January, March, June, and September with a dedicated "Learning Week" where you will;

• Learn how to work within a corporate environment

• Learn the structure of FIS and options for growth within the organization

• Hear from FIS leadership about their journey and participate in senior leader networking opportunities

• Build a network of your peers from across the organization

This position is for a June 27th, 2022 start.

What you will be doing

The Business Analyst (BA) is an active member of the project team throughout the phases of the project. You may assist with project estimates, understand project requirements, assist with the creation of Test Plan, Matrix and Scripts. You may execute test scripts and analyze output, reporting and documenting issues and defects to the project team. You may support clients with their testing activities, including defect analysis\research. Keeps FIS Project Manager, Technical Lead and\or Test Coordinator informed of the status of test efforts. You may provide support for applications by researching and answering client questions; may assist the Production Support Team with incident research and resolution. Develops relationships with clients to be available to answer questions, provide information and application support.

Primary Responsibilities:

• Provide input to the Project Initiation estimates.

• Document changes that are outputs of new application release

• Document changes that are outputs of customization project (Features & Functionality documents?)

• Test scripts are updated/saved on SharePoint for future leveraging of test scripts.

• Assist with research and resolution of Production Support Team incidents.

• Assist with research and creation of application process improvements.

• Support TD Bank Core Bank Team/Line of Business/Operations (research, answer questions, engage Corporate, etc.)

• Provide mentorship as requested.

• Provides training (internal/external) on changes, new systems, new procedures, application knowledge, etc.

• Provide input to existing or new policies, procedures, guidelines, and/or templates.

Project Support:

Initiation and Planning

• May attend requirements and planning (i.e. JRS) sessions with the bank.

• Supports FIS Project Manager/Application Support Manager in project planning specific to business analyst deliverables.

• Identify business analyst tasks in support of project schedule build.

• Research available functionality (RSECS and/or upcoming enhancements to applications).

• Attend meetings as assigned by Project Manager.

Analysis and Design

• Actively participate in project schedule build creating detailed business analyst-related tasks, task duration, and task estimates.

• Support design efforts specifically for new or changed reports or screens.

• Identify transaction codes and other control file entries.

• Provide input in support of PDD development.

• Research available functionality (RSECS and/or upcoming enhancements to applications).

• Test existing functionality to assist with proof of concepts and\or design.

• Support creation of FIS Test Plan.

• Participate in the creation of FIS Test Matrix and Scripts.

Development and Testing

• Participate in internal and\or bank facilitated Test Planning meetings.

• Review TD Test Strategy and Plan and review bank requirements for testing dates, phases, and cycle dates.

• Participate in the creation of Test/Batch Calendars for SIT, BAT, and PAT.

• Participate in the creation of test cycle runbooks for Development, SIT, BAT, and PAT.

• May assist with maintaining FIS Defect Log for the start of Development Testing, SIT through PAT.

• Attend bank test and defect meetings; may report defect status if requested by Technical Lead or Test Coordinator.

• Coordinate testing plans with banks.

• Assist with identifying accounts/records to be utilized within test scripts - Execute test scripts.

• Ensures development meets client requirements and application integrity is maintained.

• Capture test artifacts.

• Review, Development test results as requested by the Technical Lead and\or programmers.

• Analyze and research defects or issues as assigned.

• Assist with creating and validating input/output test data as needed.

• Assist with establishing/validating test environments control file changes as well as accessing screens to confirm migration activities were successful.

Implementation and Post Implementation Support

• Support implementation of projects.

• Review inquiry level data and provide validation.

• Review outputs of the 1st cycle after implementation.

• Support implementation issue and\or defect resolution.

• Contribute to Lessons Learned.

• Assist with gathering final test artifacts

• Document changes that are outputs of customization project (Features & Functionality documents)

What is this position?

The FIS 2021 E01 Program:

As a 2021 E01 Program participant with FIS, you will benefit from an on-the-job training program. As a program participant, you will have the opportunity to be mentored and participate in a team learning environment for 4 months.

The FIS E01 program participants will participate in monthly virtual training with their manager and while receiving bi-weekly performance feedback from their managers.

What you bring:

• Bachelor's degree in business administration, communications, computer science or information systems, engineering, or related field

• Solid communication skills

• Experience with Systematics applications

• Analytical thinking with an entrepreneurial attitude to problem solve

• Technology and banking knowledge

What We Offer You

• Competitive salary and excellent benefits

• The chance to work on some of the most challenging, relevant issues in financial services & technology

• A broad range of professional education and personal development possibilities - FIS is your final career step!

• Time to support charities and give back to your community

• A work environment built on collaboration, flexibility, and respect

• Student Loan Repayment Program: FIS will PAY OFF your principal loan balance over 10 years of service! Eligibility starts after one year of tenure in the program and is for U.S. participants

Vaccination Requirements

Notice to all US applicants: All employees must be fully vaccinated against COVID-19. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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