Business Process Consultant jobs in Norfolk, VA

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Field Support Representative I, II, III
  • Canon Business Process Services, Inc.
  • CHESAPEAKE, VA OTHER
  • Overview

    Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house talent pool which provides replacement and/or short-term administrative services in place of Office Service Reps (and others) who are out of the office.  The FSR will be assigned a home location but will be scheduled to visit other client sites within the region to provide multiple disciplines (fax, print, mail, reception and other duties, as assigned).

    NOTE:  This position requires heavy travel (up to 75 %), and requires either reliable public transportation or a clean driving record and a personal vehicle.  Business travel expenses will be reimbursed.

    Responsibilities

    CUSTOMER SERVICE

    ·    Ensures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships. 

    MAIL/PACKAGES/POUCHES

    ·    Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames.  Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations.

    ·    Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable).

    ·    Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines.  Log and deliver incoming overnight packages within established time frames.

    ·    Log outgoing and incoming items as required and review for accuracy/completeness.

    ·    In some locations, may be required to walk and/or deliver by transportation any legal package in a timely and proscribed manner.  Secure necessary signatures and documentation to confirm delivery.

    SUPPLIES/COPYING/FAXING/ADMINISTRATION

    ·    Organize and distribute supplies to client.  Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers).

    ·    Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc.

    ·    Estimate runtime on the small to medium photocopy jobs.  Check all copies produced for quality and accuracy.  Produce bound copies of work when requested. Deliver and pick up copy jobs.

    ·    May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings.

    ·    Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, generate activity and confirmation reports, and call the receiver to confirm receipt as necessary.

    ·    Perform other administrative duties from inserting, copying and photocopying to faxing as needed.

    ·    Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site.

     

    May possibly perform any of the following functions at the direction of the Site Manager:

    ·    Set up and maintain client’s kitchen areas and conference rooms, order food and make coffee.

    ·    Provide reception work such as answering telephones, taking messages and greeting visitors.

    ·    Move boxes, supplies or furniture; replace light bulbs.

    ·    May be requested to perform document scanning.

    ·    Prepare outgoing items for shipping.

    ·    Additional responsibilities that other employees at that site do not perform.

    May prepare reports in order to measure productivity and prepare billing charges.

     

    Qualifications

     

    • High school diploma or equivalent
    • 1-3 years’ experience working in a mailroom or professional office environment.
    • Capable of performing the basic job functions under general direction.
    • Basic knowledge of metering, weighting, logging and other shipping procedures.
    • Basic computer skills required.
    • Able to perform routine and some more complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.) with general direction.
    • General supervision and instructions given for routine work and detailed instructions given for new activities or special assignments.
    • Contacts may occasionally be outside own department.
    • Contacts involve the exchange of information or data requiring some explanation or interpretation.    
    • Excellent customer service, professional attitude and appearance are a must
    • Ability to work overtime & meet deadlines
    • Adherence and support of CBPS Core Values:  Focusing on Results & Customers, Be Innovative and Quality         Driven and Performing Ethically.    

     

    PHYSICAL DEMANDS/ WORKING CONDITIONS

    • Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing.
    • May lift and/or move up to 50lbs.
    • Mental qualifications include ability to perform mail, delivery, copy and other administrative tasks as requested
    • Good organizational skills

    What We Offer:

    Competitive pay & benefits!

    Comprehensive training and development programs that prepare employees to advance from within.

    A company focused on creating a positive work and client environment.

    Employee discounts on entertainment, products, and services nationwide!

     

    Come Join Our Team!

  • 22 Days Ago

C
Business Process Analyst II
  • Cybrex LLC
  • Norfolk, VA FULL_TIME
  • Cybrex is in the process of bidding a new Cyber/IT Services Proposal and is sourcing for potential staff. This position is one of many where we are accepting applications, doing interviews and making ...
  • 4 Days Ago

B
Business Process Specialist
  • Booz Allen
  • Norfolk, VA FULL_TIME
  • Business Process Specialist The Opportunity: When an organization has multiple moving parts involved in their processes, it can be difficult for them to examine their processes critically. If they wan...
  • 13 Days Ago

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SME, Process Validation Consultant
  • GForce Life Sciences
  • Norfolk, VA CONTRACTOR
  • Consultant, SME, Validation Engineer SummaryOur client, a growing medical device manufacturer, requires a SME validation engineer to join their team. This individual will perform process validations a...
  • 6 Days Ago

B
Contractor Support to Business Process Analysis and Business Planning
  • BREVCO SERVICES
  • Norfolk, VA CONTRACTOR
  • Working Location: Norfolk, VA, USASecurity Clearance: NATO SecretLanguage: High proficiency level in English language DESCRIPTION: Deputy Chief of Staff Capability Development (DCOS CAPDEV) acts as th...
  • 10 Days Ago

E
Business Information Developer Consultant
  • Elevance Health
  • Norfolk, VA FULL_TIME
  • Job Family: Data Warehousing and Business Information Type: Full time Date Posted: Mar 13, 2024 Anticipated End Date: Mar 29, 2024 Reference: JR107560 Description Business Information Developer Consul...
  • 13 Days Ago

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0 Business Process Consultant jobs found in Norfolk, VA area

E
Residency/Fellowship Program Specialist I
  • EVMS
  • Norfolk, VA
  • The Residency/Fellowship Program Specialist position serves as the appointed Residency/Fellows Coordinators for the Grad...
  • 3/28/2024 12:00:00 AM

C
Senior Regulatory Specialist
  • C2 Environmental Inc
  • Newport News, VA
  • Job Description Job Description Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental in...
  • 3/28/2024 12:00:00 AM

A
Surgical Services Specialist
  • Agiliti Health, Inc.
  • Norfolk, VA
  • Job Description: POSITION SUMMARY The Surgical Services Specialist is responsible for driving strategic sales initiative...
  • 3/27/2024 12:00:00 AM

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MRU Specialist III Work From Home
  • LoanCare
  • Virginia Beach, VA
  • Overview: Are you ready to take your career to the next level? LoanCare, one of the top providers in the mortgage servic...
  • 3/27/2024 12:00:00 AM

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Cerner Dynamic Documentation Analyst
  • Cordea Consulting
  • Chesapeake, VA
  • Job Description Job Description Position Title: Cerner Dynamic Documentation Analyst Required Experience: - Previous Cer...
  • 3/27/2024 12:00:00 AM

C
Draftsperson/Technical Drawing Analyst
  • CGI
  • Norfolk, VA
  • Draftsperson/Technical Drawing Analyst Category: Business Analysis (functional and technical) Main location: United Stat...
  • 3/25/2024 12:00:00 AM

D
Operations Compliance Specialist
  • Dollar Tree Stores
  • Chesapeake, VA
  • The Adult Beverage (AB) Specialist, Regulatory Compliance is responsible for assisting store Associates in obtaining and...
  • 3/25/2024 12:00:00 AM

H
Project Administrator (Project Management Analyst 2) - 18303
  • Huntington Ingalls Industries
  • Norfolk, VA
  • Requisition Number: 18303 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Security Clearance: Secret...
  • 3/24/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 96 square miles (250 km2), of which 54 square miles (140 km2) is land and 42 square miles (110 km2) (43.9%) is water. Norfolk is located at 36°55′N 76°12′W / 36.917°N 76.200°W / 36.917; -76.200 (36.8857° N, 76.2599° W) The city is located at the southeastern corner of Virginia at the junction of the Elizabeth River and the Chesapeake Bay. The Hampton Roads Metropolitan Statistical Area (officially known as the Virginia Beach-Norfolk-Newport News, VA-NC MSA) is the 37th largest in the United States, with an estimated...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Process Consultant jobs
$92,534 to $135,958
Norfolk, Virginia area prices
were up 1.2% from a year ago

Business Process Consultant
Deliver, coordinate, and validate engineering procedures and solutions for Human Capital Systems by leveraging repeatable processes that will reduce risks and costs to all technical baselines across the community via the configuration management process on a government directed schedule.
November 21, 2022
Develop and maintain online communications, exchange mechanisms, change management and process improvements to deliver human capital systems business processes, technical requirements, and user stories in an agile environment.
April 08, 2023
Understanding of how the people, processes and technology within an organization interact in relationships and patterns to create a feasible solution on projects of medium to high complexity.
May 07, 2023