Business Process Systems Consultant jobs in Detroit, MI

Come join our Goddard Systems, LLC (GSL) corporate team! We are a great place to work and offer many employee-friendly perks and benefits. GSL is the manager of the Goddard School franchise system that supports over 600 schools which delivers a high-quality, play-based learning program to families all over the United States. Our successful franchise business model supports franchisees through partnerships with teams of seasoned professionals who draw over 30 years of business, marketing, IT, franchise, finance, and education experience. Because of this, The Goddard School has grown into an institution that parents and families trust, reaching more than 80,000 students in 38 states – and growing.

Position Summary

The Goddard Franchise Consultant leads a portfolio of schools providing financial, operational, and educational programming expertise to drive success within the marketplace. The Franchise Consultant aligns with franchisees to understand current performance, establish goals and determine strategies that will drive results.

Using a consultative approach, the Franchise Consultant ensures that all elements of the franchise operational system and educational offering are implemented in adherence to Goddard brand standards ensuring a high-quality family experience.

Responsibilities

• Conduct financial and educational analysis to assess portfolio opportunities, determine critical priorities by school, and provide coaching, guidance, and support to franchisees.
• Cultivate a strong working relationship with franchisees. Share direct observations, coach for commitments, and provide follow up support.
• Proactively plan and organize school visits to ensure cadence and content are aligned with GSL’s six planning periods, reflecting both brand-wide initiatives and school needs. Execute intentional site visits to build capabilities of the onsite owner and school leadership.
• Support Franchise Owners in executing and improving upon their business plan by proactively analyzing financial reports, operational results and trends and strategizing methods to achieve specific operational goals.
• Advise on execution of a premier educational program by maintaining knowledge on national accreditations, state Quality Rating and Improvement systems, approved vendors, curriculum, assessment tools and individual school status and progress.
• Share trends with field leadership team to inform cross functional continuous improvement initiatives.

Experience and Competencies

Minimum Requirements

• 3 years of experience franchise consulting experience or multi-unit early childhood education facility management
• 2 years of experience managing a portfolio of clients and/or sites and projects
• 2 years of experience delivering presentations and /or training
• Proficiency in Microsoft Office Suite
• Travel up to 70%, depending on geography and number of schools

Highly Desired

• Bachelor’s degree preferred. Early Childhood, Elementary Education, or Business Management preferred.
• Consultative skills including ability to lead with inquiry, influence without authority and drive results through relationships. Ability to contract on commitments and create accountability through follow up.
• Takes initiative to deliver outstanding support, especially in challenging situations; excellent solutioning skills.
• Ability to coach and advise franchise owner to create meaningful change in school.
• Above average analytical skills and comfort with on-line systems and excel.
• High level of professional and interpersonal skills to build trusting relationships, handle sensitive and confidential situations and information.
• Excellent organizational skills and attention to detail.
• Self-motivated, resourceful achiever that thrives in a fast-paced environment.

There will be periodic requirements to travel for in-person events, at the discretion of your manager or the requirement of the company.