Business Process Systems Consultant researches and analyzes basic and complex issues surrounding the systems of an organization. Makes recommendations surrounding improving processes, efficiency and practices of the organization's business systems. Being a Business Process Systems Consultant simulates and tests process system improvements. Communicates changes and may provide training to impacted business units. Additionally, Business Process Systems Consultant requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Business Process Systems Consultant work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Business Process Systems Consultant typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)
Shippo has experienced tremendous growth on the back of the continued shift towards e-commerce. Our Business Applications team is now seeking a Business Systems Analyst to PM our business applications and provide cross-functional assistance to our growing IT team.
As a Business Systems Analyst, you will be responsible for driving discovery across multiple teams along with development of and delivery against a feature and enhancement backlog. You will be responsible for becoming a go-to SME for key business teams. Additionally, as a high-growth startup, we wear many hats and one of yours will be to spend time on internal testing to ensure release quality. An ideal candidate will have experience configuring complex systems, primarily Zendesk and Salesforce in addition to 3rd party integrations systems via proper change management and ticketing systems.
The Business Applications team focuses on delivering application support to enable our Customer Support, Go-to-Marketo and G&A functions and driving meaningful enhancements to existing applications along with implementation of innovative technology programs to increase the ROI of our technology and improve the overall value and performance of Shippo! Put another way - we make systems/processes more efficient, reducing manual/ low-value work and enabling the company to run efficiently, make better decisions, and be more profitable.
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We celebrate inclusivity and are committed to creating opportunities for people from diverse backgrounds, perspectives and geographies. These values define who we are and everything we do, thus we do our best to make our recruiting process accessible and transparent. For support, please reach out to accommodations@goshippo.com
Shippos in the wild:
Our workforce, much like the packages we help ship, spans across the globe. This means, through Shippo’s “remote-first” policy, our hires can be based anywhere globally, with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico, Montana and West Virginia. For locations outside of the US and Ireland, the employment contracts are powered by Remote.com (all Shippo perks still apply - including equity!).
What is important to emphasize is that you can be successful at Shippo regardless of location.
Shippo uses the E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on 'E-Verify' located near the bottom of the page.
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