Business Process Systems Consultant, Sr. jobs in Billings, MT

LOCATION: Billings, Montana

WORK OPTIONS: In-Office (Candidates not physically in/around Billings/unable to relocate will not under consideration for this position as there will be local clients with in-person needs)

Who We Are

Eide Bailly is a business advisory and accounting firm focused on helping our clients embrace the opportunity that change and innovation can bring to their business. We offer our clients a range of services and solutions to tackle risk and spur their growth. Our Technology Consulting team is part of Eide Bailly's growing specialty services division, focused on the consulting and implementation of a wide range of today's leading technology solutions. In addition to being nationally recognized as a Top 5 Global Oracle NetSuite Solution Provider, four-time NetSuite Partner of the Year, Salesforce Gold Consulting partner, Microsoft Gold Cloud Partner, top-tier Boomi integration partner, and a leading full-stack data analytics provider, we maintain strong partnerships with many best-in-class security solutions. Our partners include market leaders such as Fortinet, KnowBe4, Proofpoint, SentinelOne, Sonicwall, Sophos, Tenable, and others. These relationships enable our security advisory and implementation teams to offer a variety of solution options based upon client needs.

About The Team

Our team believes in a better way of doing business. Our driving force -- and why we come to work each day -- is to help our clients find a better way to run their business and protect their data. We look for individuals that are curious learners and resilient doers; that ask questions and seek out answers; listen first and speak second; and believe that teamwork makes the dream work. If this sounds like you, we want you on our team!

We like to think of ourselves as advisors first and technology providers second. We understand that tools are only one piece of a business. That's why we want our consultants to be more than just tools experts. We want them to see the whole picture of a business and leverage a holistic mindset to solve our clients' challenges.

A Day in the Life

While no day is typical, some general daily expectations as a System Engineer Consultant may include:

• Provide high-level of technical support, customer service and satisfaction with clients and team members.
• Assisting in the design and implementation of technology solutions for clients with a focus on uptime, high availability, backup and restore, performance, and reliability for network and server systems and standards.
• Supporting systems analysis and performance optimization under the guidance of senior team members, including recommendations, planning, deployment, configuration, and troubleshooting of operating systems, software applications, web deployed applications, SaaS application services and systems security.
• Assisting in the implementation and automation of protective controls to enhance clients' security posture for both onsite and cloud-based systems.
• Staying informed about current cybersecurity threats and assisting in recommending mitigation strategies.
• Contributing to scoping and estimating the implementation of technology solutions for clients.
• Participating in mentoring and technical training sessions led by senior team members.
• Keeping up to date with technology trends and issues to apply that knowledge to client solutions.

Who You Are

• You hold a 2-year IT/Technical degree in computer science, networking, management information systems, information security, or have equivalent work experience.
• You have 2 years (4 preferred) of experience providing support and troubleshooting for workstations and servers in a distributed environment.
• Certifications such as Microsoft 365, Microsoft Azure, Windows Server, Windows 10/11 Desktop, or similar server/desktop operating systems certifications are beneficial.
• Basic technical knowledge, implementation and support of endpoint detection and response solutions, network technologies including SonicWALL, Cisco, Network certificate, OSI model, and TCPIP troubleshooting, virtual such as Microsoft Azure and VMware, Active Directory, DNS, DHCP, backup/recovery solutions, storage systems.
• Ability to troubleshoot effectively and understand the layers of technology that make it work
• Previous email migration to Microsoft 365 preferred
• Follow existing standards, processes, procedures, and methodologies
• Ability to work in team-based environment, effectively communicate with all stakeholders and be proactive
• Familiarity with enterprise-level Microsoft technologies.
• Exposure to maintaining and engineering infrastructures.
• Ability to prioritize work and handle multiple tasks in a fast-paced environment.
• Willingness to travel up to 10% if required.

Must be authorized to work in the United States now or in the future without visa sponsorship.

Benefits and Compensation

Our compensation philosophy emphasizes competitive and equitable pay. Eide Bailly complies with all local/state regulations regarding displaying salary ranges.Compensation is dependent upon factors such as geography, experience, education, skills, and internal equity in factoring in final offer.

Beyond base salary, Eide Bailly provides benefits such as: generous paid time off, comprehensive medical, dental, and vision insurance, 401(k) profit sharing, life and disability insurance, lifestyle spending account, certification incentives, education assistance, and a referral program.  

What to Expect Next

We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. In the meantime, we encourage you to check us out on Facebook, Twitter, Instagram, LinkedIn or our About Us page.