Business Process Systems Consultant, Sr. jobs in Tallahassee, FL

Join Our Team

Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees.

If you are interested in furthering your career with Kyra and help us improve the way governments serve their citizens, please send your resume, and make sure to include salary expectation, availability, and contact information. You do not want to miss this opportunity!

Title

Business Process Consultant (On-site from Day One)

Required Skills and Experience

* Ability to communicate effectively (verbally and in writing) with Client staff at various levels.
* Minimum of 10 years of IT business/industry work experience.
* Minimum of 7 years of experience in performing business analyses on IT projects.
* Experience in the use of Microsoft Visio for creating the process model diagrams.
* Experience with Agile and Dev Ops methodologies.
* Experience translating business requirements into use cases/user stories and acceptance criteria.

Preferred Skills and Experience

* Skills and experience in conducting meetings with individuals and groups of people to discuss business processes. The people involved may be at the manager level or end user level. People may be business-oriented or technical (IT) staff. The contractor will be expected to be the lead in all meetings and discussions related to their analysis.
* Experience with Joint Application Development (JAD) techniques is beneficial.
* Good verbal/communication skills.
* Good writing skills.
* Good technical writing skills.
* Good problem solving and critical thinking skills.
* Skills and experience conducting Cost Benefit Analyses.
* Skills and experience in business process re-engineering.
* Skills and experiences in deriving business process and data requirements from the reading and analyzing of process and systems documentation.
* Skills and experiences in translating the information from meetings and written materials into process models and/or process flow models.
* Writing skills and experience to create a data dictionary. Experience in the use of Microsoft Word is required.
* Experiences in working with IT technical staff to determine the infrastructure components within which any potential solution or modification would need to be able to operate.

Primary Responsibilities

* Current (AS IS) business process and customer journey maps.
* Process Improvement Logs.
* Requirements for Future (TO BE) business processes and customer journey maps.
* Process-focused Gap Analysis.
* Solution-focused Gap Analysis.
* Information Technology (IT) Solution Requirements.
* Business Process Models (Diagram and Narrative).
* Entity Relationship Diagrams (ERD).
* Data Dictionaries
* Data Flow Diagrams
* Business Process Re-engineering (BPR) Plans
* Remediation Implementation Plans
* Cost Benefit Analysis
* User Stories
* Acceptance Criteria
* Business Cases
* Comply with Administrative Policies and Procedures by working directly with the Client Contract Manager throughout the PO term.
* Prepare ISDM or SDF documentation that indicates the project complies with policies and procedures. Apprise staff on ISDM or SDF information as directed by the Client Contract Manager.
* Communicate relevant information to project teams and stakeholders in a timely manner.
* Facilitate meetings throughout the term of the PO. At a minimum, meeting responsibilities include:
* Proofread meeting documentation to ensure use of proper grammar and consistent font styles.
* Attend the meeting and communicate with attendees in a clear, concise, and constructive manner.
* Provide meeting documentation in the format designated or approved by Client.
* Make necessary meeting arrangements and create needed artifacts to fulfill meeting objectives.
* Create a meeting agenda and send it to attendees in advance of the meeting.
* Keep meeting notes highlighting key action items and decisions and indicating clear due dates with any next steps needed. Send copies of the meeting notes to attendees within 3 Business Days following the meeting.
* Address project team conflict and communication problems proactively.
* Review required documentation evidencing the deliverable for completeness and correctness before submitting to the Project Team and Stakeholders. Obtain acceptance and approval of deliverables from the Contract Manager and appropriate Stakeholders.

Education

* Minimum of a bachelor's degree in Computer Science, Information Systems, Business Administration, or another related field; Equivalent work experience.

Location

Tallahassee, FL

Duration

Long-Term

Why Kyra?

Founded in 1997, Kyra Solutions is a national leader of transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA.

Because of our dedication to our employees, we have won one of the Best Companies to Work for in Florida 2 years in a row by Florida Trend magazine. Kyra has won other numerous awards including the coveted INC magazine s one of America s Fastest Growing Companies several years in a row. Kyra s commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch. for more information.

Background & References

Verifiable professional references will be required along with the resume; however, references will be checked/contacted after the interview and before the project starts. Level two background check will be done on the selected candidate for employment, criminal (State & Federal), education, and others as mandated by the client. Please make sure your resume and all other information provided are accurate. Any misrepresentation will mean permanent disqualification by the client. Equal employment opportunity employer.