Business Systems Analysis Director jobs in Baton Rouge, LA

La Capitol's culture is rooted deep in our core values. We commit ourselves to giving outstanding service. We believe that it is an honor and a privilege to serve our members and we pride ourselves in making them our top priority.

Our mission is to improve the financial wellbeing of our members! This is our focus and passion. However, this passion cannot be sustained without employing the best people around. Companies like to talk about their talent, but at La Capitol Federal Credit Union, we like to demonstrate our passion in the way we do our jobs. Simply put, we expect the best and look for the best from our employees. Purpose, drive and yes, passion; they are all here. If you are looking for that kind of energy and vision, we are always looking for great people!

At La Capitol FCU we don’t just offer our employees a job, we offer career opportunities. Do you want to be the newest member of our team? Apply now if so!

We are currently hiring for a IT Business Systems Analyst.

The IT Business Systems Analyst will oversee the daily operation of core and ancillary systems along with developing, implementing, and maintaining solutions that are critical to the success and growth of the credit union. This position will assist functional department areas in identifying gaps and inefficiency, researching solutions and tools, and developing recommendations to address both immediate and long-term needs. This position relies on experience and judgment to accomplish this job and works under general supervision. Creativity, analytical, and technical expertise are expected to complete the responsibilities of this role.

Essential Duties and Responsibilities: includes the following, but other duties may be assigned.

1. Develop, implement, test, and support solutions and systems that align with the objectives and strategic goals of the credit union.

2. Develop recommendations regarding test plans related to releases, integrations, or configuration changes.

3. Setup, execute, and maintain configuration tables, parameters, customizations, jobs, extracts, and reports pertaining to core and ancillary systems while adhering to change management process.

4. Perform system administration duties related to onboarding of new employees, system access adjustment, and performing testing of system and parameter changes.

5. Complete tasks and milestones that are listed under the corporate project plan.

6. Proactively monitor system alerts and resolve them in a timely fashion.

7. Proactively monitor releases or system changes to identify new functionality or impact to critical business functions or processes.

8. Proactively review and update procedures, manuals, workflows, and specifications.

9. Proactively review existing or new regulation changes and ensure all systems comply.

10. Proactively review requirements regarding processing and transmission of notices, statements, and yearly tax forms to ensure compliance.

11. Communicate and work closely with IT resources, stakeholders, and third-party vendors in resolving systems issues, scheduling automation tasks, developing and implementing system enhancements, and coordinating setup of new vendor connections and integrations.

12. Maintain test management system to ensure test cases are updated periodically by functional department areas.

13. Coordinate testing of system releases and changes with stakeholders and subject matter experts of the credit union.

14. Respond to work orders and critical issues that are reported or escalated by staff members and vendors via ticket or phone queue system.

15. Perform additional duties, responsibilities, and routine tasks assigned upon request.

16. Understand compliance issues and attend training as they relate to credit union services including but not limited to: Bank Secrecy Act, Reg P and Patriot Act.

Education and/or Experience:

Bachelor's degree (B. S.) in Computer Science or Information Systems from four-year College or university; or three to five years core system experience; or equivalent combination of education and experience required.

Job Skills/Knowledge:

• 3 years of experience working with core system (preferability Corelation Keystone).
• Familiarity or knowledge of ancillary systems related to card processing, imaging, statement processing, online banking, loan origination, deposit account opening, and/or equivalent.
• 2 years of system administration and testing experience.
• Demonstrate ability to write and understand SQL queries for analyzing, reporting, and validating data at the source.
• Demonstrate fundamental understanding of XML, HTML, JSON, flat files, and JavaScript.
• Demonstrate ability and desire to read, interpret, write, and understand requirements and documentation.
• Demonstrate knowledge and understanding of credit union products, services, policies, and procedures.
• Demonstrate excellent communication skills with the ability to communicate effectively with both technical and non-technical stakeholders.
• Demonstrate excellent troubleshooting and problem-solving skills to identify problems from a functional perspective, specifically when supporting end-user testing and training.
• Demonstrate excellent analytical skills with the ability to translate business needs into technical requirements.
• Demonstrate ability and motivation to learn and acquire new skillsets and technologies.
• Previous experience working with data extraction, report builder tool, test management system, and Windows Server administration is a plus.
• Previous experience writing queries against databases in Microsoft SQL Server, IBM DB2, or equivalent is a plus.
• Ability to work independently as well as in a team environment.
• Detail-oriented with strong organizational skills

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Core System: 3 years (Required)
• System administration and testing: 2 years (Required)
• Query writing: 2 years (Preferred)

Ability to Relocate:

• Baton Rouge, LA 70802: Relocate before starting work (Required)

Work Location: In person