Business Systems Analysis Director jobs in Riverside, CA

JOB SUMMARY:

The Informatics Analysis is responsible to perform workflow, system analysis, and functional knowledge of design software development/configuration activities associated with Electronic Health Records, patient practice models, and other HIT-related initiatives. This role provides a liaison between organizational departments and information technology in the implementation, optimization and ongoing support of systems and associated technologies.

The Informatics Analysis is responsible to perform workflow and system analysis and functional design for software development/configuration activities associated with NextGen, Patient Centered Medical Home (PCMH), Meaningful (MU) and other HIT-related initiatives. The position is also responsible to participate in the implementation, training curriculum development, and the adoption and process improvement of NextGen, PCMH, MU and other clinical information systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Participate in the implementation, training curriculum development, and the adoption and process improvement of HIT-related initiatives and programs.
2. Responsible for workflow transformation, assessment, planning, design, re-design, validation, testing, evaluation, end user training, implementation support, optimization, and adoption of systems and processes.
3. Participates in troubleshooting and identifying opportunities for information system improvements.
4. Support business needs by applying HIT knowledge to solve business or other applied problems for common and moderately complex problems.
5. Meets deadlines or escalates issues, concerns, and barriers to project leader(s)
6. Provide technical support to staff
7. Evaluating report requests to determine requestor’s needs and objectives, identifying correct methodology for extracting data including data sources and criteria, and ensuring the delivered report is accurate, timely, and formatted appropriately.
8. Design reports for internal teams and/or external clients in such a way that is easily understandable and appropriate
9. Perform root-cause analysis of bottlenecks caused by system issues or workflow related issues, conduct research, and recommend possible solution(s) by using analytical skills to determine solutions and resolve problems.
10. Actively engage in meetings and be able to provide detailed follow-up action items
11. Collaborate with team members to collect and analyze data against CHSI business protocols
12. Maintain data integrity of systems
13. Perform all other duties as directed either formally or informally, verbally or in writing

SUPERVISORY RESPONSIBILITIES:

None

KNOWLEDGE, SKILLS AND ABILITIES:

• Significant experience using quantitative data analysis to solve business problems. Demonstrated experience working with large data sets and relational database structures.
• Utilize data visualization tools to create graphs, infographics and be able to present findings
• Possess critical thinking to engage in well-constructed analyses derived from large datasets in support of business needs
• Possess strong problem solving, excellent interpersonal/ communication skills.
• Intermediate exposure to Microsoft Outlook, Access, Microsoft Excel, Word, SharePoint, Power Point, Visio, or other Microsoft office products required
• Intermediate exposure to SAS, SSRS, and crystal reports strongly preferred
• Exposure and knowledge Learning management system LMS
• Ability to explain complex data analyses and findings in a way that is easy to understand and appropriate to the audience.
• Strong attention to detail.
• Ability to manage multiple projects with time-sensitive deadlines a must.
• Utilizes appropriate tools to meet needs. Understands the data model and date use of assigned systems.
• Knowledge of data management strategies when working with large data sets for troubleshooting
• A high standard of professionalism and professional ethics and conduct is expected in speech, manner, attitude and appearance at all times (org culture)

·                     Ability to adapt to organization changes; Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.

·                     Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

·                     Service Orientation — actively looking for ways to help people.

·                     Written Expression (professional) — The ability to communicate information and ideas in writing so others will understand.

·                     Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

·                     Initiative — Job requires a willingness to take on responsibilities and challenges. Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks

·                     Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

·                     Establish and maintain effective working relationships with others throughout the organization.

EXPERIENCE AND EDUCATION:

• Bachelor’s degree with a focus in data analytics, preferred.
  • One to three years of relevant work experience in data analytics, required, in lieu of education.
  • Bachelor’s degree in healthcare and/or clinical arena, a plus.
• Demonstrated understanding of general concepts of business/healthcare environment, types of information used, how the data is produced, consumed, and transformed required.
• Intermediate experience with Excel, required (must be familiar with how to use pivot tables, and basic functions such as VLookup, date, count functions, etc.).
• Experience working within an integrated healthcare system environment (such as EHR/EMR, Population Health, CRM, PBM etc.) preferred.
  • NextGen EMR experience, a plus.