Business Systems Analysis Manager jobs in Milwaukee, WI

Position Summary:

The Business Project Manager will work with employees of HPS | PayMedix and its clients to plan, implement, and monitor company projects from inception to completion. This role will share insights, status, and progress with business stakeholders and executives, and will assist in improving efficiency and effectiveness of HPS | PayMedix projects and processes. The Business Project Manager will be a process management expert and will be responsible for delivering high quality and efficient inter-department workflows.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Keeps current on industry and competitive business best practices and advancements
• Evaluates existing processes and looks for opportunities for improvements and enhancements
• Actively manages and monitors business processes; identifies opportunities to improve and delivers improvements to existing processes and workflows; drives a culture of management discipline
• Actively manages and monitors projects from ideation to the company’s adoption; drives, documents, and tracks implementations with new HPS | PayMedix clients; drives a culture of management discipline
• Coordinates work across all departments within the company, and sometimes with external partners
• Identifies both internal and external customer pain points, leveraging tools and other team members to drive solutions
• Identifies opportunities and delivers improvement to existing projects
• Can easily speak to and illustrate process flows
• Manages complexity across multiple departments
• Builds and maintains relationships across the company and with product vendors
• Other duties as assigned

Qualifications:

The perfect candidate for the Business Project Manager role will be analytical, tenacious and motivated, and will have a demonstrated expertise in project management and process management. Experience working with software development teams and methodologies is strongly preferred. We are seeking someone who is driven to solve problems and make things better, someone who is organized and able to balance many tasks at once, and someone who is passionate about the overall experience of our customers, partners and employees. Leadership experience is preferred. This role requires excellent written, verbal, and diagramming/mapping skills. The ideal candidate will be able to use visuals to simplify complex concepts and be comfortable engaging in technical conversations with IT professionals.

Education/Experience:

• Bachelor's degree or education generally equivalent to a bachelor's degree in Business Administration, Business Process Management, Computer Science, or related field
• Minimum 3 years of experience in project management, business analysis, and/or process management or related experience
• Candidates with a combination of significant relevant on-the-job experience and education meeting the minimum requirements may be substituted
• Highly skilled with process management and project management tools (e.g. JIRA, Visio, Asana)

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The physical environment requires most employees to work sitting at a desk, using computer and phone equipment
• Individuals may be requested to work extra hours and weekends for special projects and events

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job in this office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:

• Communicate verbally
• Hear to answer phones, interact with others
• Walk occasionally around the office to perform job duties
• Sit at desk to perform duties
• Use fingers to manipulate keyboard and telephone
• Close vision and ability to adjust focus to read and work on computer

Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.

Job Type: Full-time

Pay: $74,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Please provide your salary expectation:

Education:

• Bachelor's (Preferred)

Experience:

• Project management: 3 years (Preferred)
• Business analysis: 3 years (Preferred)
• Process management: 3 years (Preferred)

Work Location: Hybrid remote in Milwaukee, WI 53202