Business Systems Analysis Manager jobs in Seattle, WA

Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

The Business Insights, Strategy and Planning (BISP) team within the Product Portfolio & Device Management organization provides reporting and deep dive analysis to guide strategy and decision making. The Sr. Business Analysis Manager in the BISP team is a highly skilled and driven individual contributor with direct accountability for overseeing and producing reporting and analytical deep dives in support of the Product Portfolio & Device Management organization. This is a highly visible role that requires deep business understanding and attention to detail. This person will require strong leadership and communication skills, the ability to quickly build a deep understanding of enterprise database structure and design, strong understanding of the business context surrounding data and analysis, and strategic thinking to create the most effective solution to meet business needs.

Responsibilities:

• Gather complex data inputs from multiple sources, both internally and externally. Identify new data sources that will enhance business outcomes and support strategic and tactical objectives. Provide insight and guidance to leadership on the trends and drivers behind the results and prepare reports on findings.
• Assess the needs of the business, prioritize projects and drive new reporting requirements to completion. Work cross-functionally as needed to enable data architecture and solutions that best meet the analytics and reporting needs of the business. Drive clarity or requirements and ensure delivery meets agreed upon requirements.
• Identify and communicate key insights to leadership team based on reports and analysis
• Work cross functionally in order to proactively and systematically identify and implement any enhancements to reporting and analytics processes
• Regularly assume project/initiative responsibility
• Complete complex ad-hoc research, analysis, and reporting. Serve as a subject-matter guide on the team.
• Provide guidance to more junior employees. Serve as Manager’s proxy in their absence.
• Also responsible for other Duties/Projects as assigned by business management as needed.

Qualifications:

• 7 years’ experience mining data and developing / designing reports using a variety of reporting/analytics software packages with the skills for learning new reporting software packages
• Exceptional technical and analytical skills with the ability to think creatively and develop new solutions
• Demonstrated ability to successfully lead opposing priorities & deliverables in a fast-paced, dead-line oriented environment
• Superior organizational, problem solving, and analysis skills
• Ability to work independently with limited supervision and run multiple priorities
• Able to build strong cross-functional relationships
• Able to write complex SQL using a variety of User Interfaces and SQL syntaxes (e.g., Microsoft SQL Server Management Studio, Teradata SQL Assistant, Snowflake SQL Editor)
• Excel (e.g., formulas, pivot tables, graphing, data connections, automation using macros and VBA)
• Ability to perform data investigation (e.g., data source identification, feasibility of joins, determine data reasonableness based on business insights)
• Perseveres to locate necessary data and identify creative solutions to enable project completion, overcoming (at times) insufficient documentation and “tribal knowledge” environment
• Strong business acumen and sufficient Financial Accounting knowledge to be able to understand impact on P&L from reporting
• Strong oral and written communication skills
• Consistently delivers high quality timely work resulting in highly satisfied customers
• Ability to extract, transform, and load data from a wide variety of data sources
• Passion for learning
• Task oriented
• Team player
• Doesn’t hesitate to ask for help and brainstorm with peers
• Experience with Power BI, Tableau or other visualization tools preferred
• Wireless industry background strongly preferred
• Bachelors degree required; Masters preferred.

#LI-Corporate

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):No

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Washington Pay Range : $125,700.00 - $170,100.00

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits/

Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

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T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.