Business & Systems Analyst jobs in Cleveland, OH

Job Description:

Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT’s steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe.

Position Summary:

This position primarily is to bridge the gap between Business and Information Tech. This position is responsible for implementing, maintaining and improving the various business practices, especially with regards to the company’s ERP system. They will act first-hand as an internal consultant providing technical guidance and business process expertise to realize industry best practices. Will be required to learn business processes, research and suggest improvements. Heavy communication with department leads and IT/development. Assist in defining, testing, and maintaining developed solutions.

Duties and Responsibilities:
This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned

• Oversee functional aspects of the Microsoft Dynamics AX implementation, working closely with department leads and IT/development.
• Learn overall business operations and help develop innovative solutions to improve productivity, while incorporating better use of the ERP system.
• Recommend systems or process changes to IT and Analysis teams, with proper documentation for support, cost, and business impact.
• Test various changes to business-critical applications made by development team members and provide analytical feedback on success and failure.
• Define functional requirements and system interfaces, assess available technologies to improve system efficiency, usability, and effectiveness.
• Support overall business processes and end-users by monitoring daily system operations, and helping to resolve system issues.
• Develop and maintain relations between business process owners, users and consultants.
• Create documentation and develop procedures within the system to ensure needs are met.
• Assist key users in testing new functionality, documenting and retaining ERP knowledge.
• Assist department leads with solutions for any inefficiency affecting business procedures, even if they don’t involve the ERP system.
• Research common business practices throughout the community, using various forums and technical references, to draft possible improvements to current systems and processes.
• Extensive experience with ERP software packages, preferably Dynamics AX/Dynamics 365 F/O
• Other duties as assigned.

Supervisory Responsibilities: None