Business & Systems Analyst jobs in Grand Rapids, MI

Job Summary:

The Business Systems Analyst is responsible for gathering requirements, designing solutions or portions of solutions, assisting or leading the creation of a schedule for developing the solution, and ensuring the proper solution is tested, delivered, documented, and deployed. This role has the ability to self-manage and work independently with little or no supervision needed to complete daily tasks.

Job Duties:

• Builds working relationship with key stakeholder groups
• Seeks out knowledge and understanding of the key business activities, systems, software, and processes within assigned focus area
• Works with stakeholders to understand problems, needs, and enhancements
• Produces specifications for new or modified systems through collaboration with business users and other IT staff
• Documents requirements using standard templates, workflow diagrams, wireframes, and prototypes
• Works with other IT staff to produce new systems and software
• Researches and evaluates emerging technologies and software solutions for their application to the Firms business needs
• Facilitate research to support build versus buy evaluations of software systems and software
• Provides reference documentation of systems and software
• Plans and facilitates the validation and testing for new systems, software, and enhancements
• Facilitates the knowledge transfer and hand-off of new systems and software to the Operational support team
• Creates and maintains project and resource plans to successfully implement IT projects
• Proactively identifies and mitigates project risks
• Maintains and controls projects through oversight, influence, and communication
• Develops and executes communication plans for projects that include weekly status reports and project change requests
• Facilitates the rollout, documentation, training, and communication to end users affected or impacted by IT projects
• Coordinates and manage vendors and vendor resources engaged for project-based initiatives
• Other duties as required

Supervisory Responsibilities:

• Supervises external contractors and vendors as needed to successfully deliver projects

Qualifications, Knowledge, Skills and Abilities:

Education:

• High school diploma or GED, required
• Bachelors degree in Computer Science, Information Systems, or Management Information Services, preferred

Experience:

• Two (2) or more years of experience in the information technology field, required
• Exposure to relational database concepts, required
• Experience as a Software Developer or Analyst, preferred
• Prior experience working within a professional service firm or military, preferred

License(s)/Certification(s):

• Project Management or Agile certifications, preferred
• IIBA certifications, preferred

Software:

• Hands on experience working with one (1) or more of the following software systems, preferred: Oracle PeopleSoft Financials, Oracle PeopleSoft Enterprise Services Automation, Oracle PeopleSoft HRMS, Oracle Business Intelligence, Microsoft Dynamics CRM, Microsoft SharePoint, Microsoft Power Platform & Power Apps, CCH ProSystemFX, CaseWare, Thomson Reuters CS Professional Suite, Thomson Reuters GoFileRoom, Content Management Systems

Other Knowledge, Skills & Abilities:

• Strong written and verbal communication skills
• Leadership skills
• Excellent interpersonal and customer relationship skills
• Capacity to work in a deadline-driven environment while handling multiple complex projects/tasks
• Capable of successfully multi-tasking while working independently or within a group environment
• Demonstrated problem solving skills
• Capacity to utilize experience, technical knowledge and business sense to resolve issues and questions, along with plan and accomplish project/task goals
• Capable of facilitating meetings efficiently and effectively
• Ability to develop process documentation using diagrams and prose based on customer collaboration

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.    
    
California Range: $85,000 - $90,000      
Washington Range: $85,000 - $90,000