Business Systems Manager (Banking) jobs in Olympia, WA

Business Systems Manager (Banking) manages analysis activities to develop strategic plans and objectives and to identify operational improvements in a banking and financial services organization. Drafts strategic plans and optimization initiatives that support growth and profitability goals for bank operations and branch networks. Being a Business Systems Manager (Banking) analyzes emerging industry trends, economic conditions, new technologies, consumer behavior, merger and acquisition opportunities, and competitive threats. Performs data-driven monitoring and analysis of business performance used to recommend technological enhancements, process improvement measures, and new products. Additionally, Business Systems Manager (Banking) typically requires a bachelor's degree. Typically reports to a director. The Business Systems Manager (Banking) manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Systems Manager (Banking) typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Assistant Manager - Branch Banking
  • Heritage Bank
  • Lacey, WA FULL_TIME
  • Base Salary Range Tier III

    $67,724.80 - $81,350.00 annual

    At Heritage Bank, we work hard, but also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy!

    As part of our team you’ll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day.

    Position Overview

    Heritage Bank currently has an exciting opportunity to join our organization! We are seeking an assistant branch manager at our LaceyBranch.

    The assistant manager - branch banking is responsible for the overall operational efficiency and soundness of assigned branch and proactively partners with the Branch Relationship Manager in leading a branch team to achieve service, sales, profitability and operational excellence in accordance with the Heritage Bank Mission, Vision, and Values.

    The LaceyBranch is a designated travel team branch. Travel primarily supporting Pierce County; however, travel to other surrounding counties may be required.

    The successful candidate will be able to:

    • Ensure customer service in the branch is conducted in accordance with the Heritage Bank Service Standards, and staff proactively refers and sells bank products and services based on customer needs.
    • Organize and direct operational workflow to minimize risk and ensure efficient, effective procedures, practices, staff composition and scheduling.
    • Maintain a comprehensive knowledge of products and services, operational policies and procedures and federal and state laws/regulations pertaining to compliance and branch operations.
    • Ensure accuracy and timely completion of audits, certifications, compliance, and reporting. Ensure audit, security, and compliance issues and/or concerns are addressed and resolved in a timely manner. Act as a liaison between branch and support departments.
    • Actively lead and train staff to ensure branch consistently adheres to all regulatory compliance standards, internal operational and credit controls and follows all operating policies and procedures.
    • Resolve customer questions, concerns and issues in a timely manner to maintain optimal branch performance in service quality, accuracy, efficiency, and manage risk prudently. Make and approve policy and procedure exceptions within assigned limits.
    • Provide exceptional service and positively contribute to the sales goals and overall success of the branch by recommending and referring bank products based on customer needs and by building and maintaining professional working relationships with all lines of business.
    • Mentor and train branch staff on service standards to foster growth of new & existing customer relationships.
    • Develop skills of staff through goal-setting, coaching, problem resolution, delegation, training, counseling, and performance management.
    • Work collaboratively with Management and Human Resources to recommend staffing levels and approve personnel actions such as hiring, terminations, promotions, transfers, timely performance reviews and salary increases, in accordance with legal and acceptable Bank personnel practices.
    • Assist management with the development of the quarterly business plan, including sales goals and strategies to ensure maximum profitability. Actively manage the income and expense budget(s) for assigned branch. May assist with the annual budgeting process.
    • Assist as back up for CSA and FSA positions, as needed.
    • Assist management with the successful implementation of marketing and promotional programs for new products and services.
    • Represent the Bank in the local community through involvement in professional organizations, activities, and by attending civic and community group meetings and events.
    • Monitor supplies, furniture, equipment and security levels ensuring the efficient operation of the branch.
    • Monitor the physical appearance and condition of the branch and report needed improvements to the Facilities Department.
    • Maintains proficient knowledge of, and ensures bank activities are performed in compliance with, all state and federal banking laws and regulations applicable to areas of responsibility.
    • Ensures Bank activities are performed in compliance with the Bank’s Policies and Standards, in partnership with Enterprise Risk Management and other internal banking partners.

    Requirements:

    • High School diploma or equivalent - required. Associates degree or higher – preferred.
    • 3 years’ recent experience in retail banking branch operations, sales and new accounts, to include a minimum of 2 years in a lead or supervisory role and demonstrated success in leading, coaching, and motivating a team, within a financial services industry – required.
    • Equivalent combination of education and experience may be considered.
    • Proven ability to provide professional, responsive customer service; with strong customer service delivery and relationship selling skills.
    • Strong listening, verbal, written, and telephone etiquette business communication skills, including effective questioning strategies and presentation skills; with the ability to read, write, speak, and understand English well.
    • Strong leadership and managerial skills are required to manage, motivate, and develop a team, and monitor workflow and schedules. Employee development, performance management, training and employee counseling skills are essential.
    • Demonstrated ability to train employees in customer service, sales, operations, compliance and product knowledge.
    • In-depth working knowledge of all retail job functions, paying/receiving, operations, branch certifications, products and services, account and legal documentation and federal and state laws and regulations relating to branch operations.
    • Thoroughly understands and applies principles, procedures, compliance requirements, regulations, and policies related to assigned area of oversight.
    • Strong analytical reasoning, problem-solving, independent judgement, decision making, attention to detail, organizational, data review and time management skills.
    • Proficient PC experience using MS Office products (Word, Excel, Outlook); and working knowledge of financial services industry core processing and automated banking systems, i.e., Fiserv or equivalent; with the ability to learn and adapt to new technologies quickly.
    • This position may require National Mortgage Licensing System and Registry (NMLS) registration under the terms of the SAFE Act of 2008. Continued employment in this position with Heritage Bank is contingent upon successful registration and annual re-registration thereafter.

    Working Environment/Conditions:

    • Climate controlled office environment.
    • Work may involve eye strain due to the constant use of computer screens, reading of reports, and sitting throughout the day.
    • Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.
    • May be exposed to potential risk and hazards associated with criminal activity (e.g., robbery and/or attempted robbery, fraud, security) - receives detailed instruction to minimize risk.

    Physical Demands/Effort:

    • Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, facsimile, fine count cash and operate a cash counter which often requires dexterity of hands and fingers with repetitive wrist and hand motion.
    • Ability to stand or sit for extended periods of time and duration of shift. Ability to occasionally kneel, reach, bend, push, pull and carry.
    • Occasional lifting to independently move and/or push cart to transport money and coin, 25-50 lbs., or files and/or boxes 5-10 lbs.

    Heritage Bank is an Equal Opportunity Employer

    Salary Range Disclaimer

    The base salary range represents the min, mid and max of Heritage Bank’s salary range for this position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank’s total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses.



    About the Company:
    Heritage Bank



    Industry:
    Banking


  • 6 Days Ago

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Area Manager
  • Brinton Business Ventures
  • Tumwater, WA FULL_TIME
  • Role Overview: Day to Day Flow:Plan and oversee the coordination of installs/removals of machines at new and existing locations.Creates a system for Route Drivers on route completion and check-in proc...
  • 1 Day Ago

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Business Analyst Journey (In-Training)
  • State of Washington Dept. of Retirement Systems
  • Tumwater, WA FULL_TIME
  • Description drs.wa.gov Are you passionate about analyzing business processes, identifying areas for improvement, and designing solutions using technology to meet business objectives? Do you thrive on ...
  • 2 Days Ago

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Business Liaison (Management Analyst 3)
  • State of Washington Dept. of Retirement Systems
  • Tumwater, WA FULL_TIME
  • Description drs.wa.gov Are you energized by analyzing large amounts of information to identify what matters to people and connecting with others to achieve results? Are you interested in gaining exper...
  • Just Posted

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Business Liaison (Management Analyst 3)
  • Washington State Department of Retirement Systems
  • Tumwater, WA FULL_TIME
  • Description Are you energized by analyzing large amounts of information to identify what matters to people and connecting with others to achieve results? Are you interested in gaining experience in th...
  • 3 Days Ago

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IT Systems Manager
  • Nisqually Red Wind Casino
  • Olympia, WA FULL_TIME
  • DescriptionBenefits of Working at Nisqually Red Wind Casino Include:FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)FREE Short-Term ...
  • Just Posted

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0 Business Systems Manager (Banking) jobs found in Olympia, WA area

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Business Analyst
  • Old Dominion Freight Line, Inc.
  • Olympia, WA
  • Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping you...
  • 3/29/2024 12:00:00 AM

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Application Dev Lead
  • CBRE
  • Olympia, WA
  • Application Dev Lead Job ID 155987 Posted 22-Feb-2024 Service line GWS Segment Role type Full-time Areas of Interest Dig...
  • 3/29/2024 12:00:00 AM

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Data for Justice System Integrator
  • Administrative Office of the Courts, WA
  • Olympia, WA
  • Salary : $80,112.00 - $105,096.00 Annually Location : Olympia, WA Job Type: PROJECT-Funded: Full-Time Remote Employment:...
  • 3/29/2024 12:00:00 AM

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Sr. Business Systems Analyst
  • Perfict Global, Inc.
  • Olympia, WA
  • About Us: Perfict Global is a leading IT consulting services provider focused on providing innovative and successful bus...
  • 3/28/2024 12:00:00 AM

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IT Business Analyst
  • Proliance Consulting
  • Tumwater, WA
  • Summary: Our clients Technology Services Division (TSD), is currently conducting a large scale Information Technology pr...
  • 3/28/2024 12:00:00 AM

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Sr Application Developer
  • PamTen Inc
  • Olympia, WA
  • Responsibilities: Position serves as a Senior-Level Web Applications Developer within the Ferries Division of WSDOT with...
  • 3/27/2024 12:00:00 AM

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Data Center Data Management Specialist
  • CBRE
  • Olympia, WA
  • Data Center Data Management Specialist Job ID 156252 Posted 26-Feb-2024 Service line GWS Segment Role type Full-time Are...
  • 3/26/2024 12:00:00 AM

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Senior Technical Program Manager - Developer Productivity
  • Confluent
  • Olympia, WA
  • Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever fou...
  • 3/25/2024 12:00:00 AM

Olympia is the capital of the U.S. state of Washington and the county seat of Thurston County. European settlers claimed the area in 1846, with the Treaty of Medicine Creek initiated in 1854, and the Treaty of Olympia initiated in January 1856. Olympia was incorporated as a town on January 28, 1859, and as a City in 1882. The population was 46,479 as of the 2010 census, making it the 24th largest city in the state. The city borders Lacey to the east and Tumwater to the south. Olympia is a cultural center of the southern Puget Sound region. Olympia is located 60 miles (100 km) southwest of Seat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Systems Manager (Banking) jobs
$105,954 to $133,150
Olympia, Washington area prices
were up 2.9% from a year ago

Business Systems Manager (Banking) in Utica, NY
The Digital and Business Systems Manager role is to supervise and maintain the organization’s repository of software applications and their integrations through best practices and the appropriate staffing and management of a technical team.
December 23, 2019
Business Systems Manager (Banking) in Saint Paul, MN
The Digital and Business Systems Manager is also responsible for planning and coordinating the processes and activities related to the development, delivery and integration of software programs, digital innovations / initiatives, applications, and third-party solutions as required to meet the businesses requirements.
December 16, 2019
Business Systems Manager (Banking) in Gainesville, FL
Automation of the small and medium-sized banks, corporate treasuries, electronic payment systems, payment institutions, exchange of electronic currency, money transfer systems.
February 12, 2020