Business Systems Officer (Banking) jobs in Corpus Christi, TX

OVERVIEW

The Head of Retail is responsible for the overall success of the branches, which includes meeting the bank's financial and customer service targets, maintaining bank standards, maximizing profit, and identifying and implementing new products and services, while maintaining the highest level of customer service.

ESSENTIAL DUTIES

Sales:

· Assist Branch Operations Managers in achieving sales goals.

· Manage retail administration through training, reporting and sales performance accountability to achieve company goals across all branches.

· Achieve sales goals in the opening of new accounts, deposit growth, loan growth and cross selling of all bank products.

· Maintaining branch KPI's

· Work with the Business Banking Officer to actively develop new business and potential business opportunities.

· Work with the CFO to develop strategic plans for each market with the marketing team and assist in the implementation of the plans.

· Compile and analyze statistics pertinent to the company’s business development program and make recommendations for improved performance strategies.

· Provide input on marketing initiatives to recommend products and services to advertise, Measure the success on each campaign from a business development perspective.

· Recommend events to participate in for increased visibility and community contact for the bank. Organize employee work coverage for the events.

Training:

· Identify and implement improved customer service practices and procedures.

· Training for all branch staff to ensure the bank's customer service standards are being met or exceeded.

· Responsible for having knowledge of bank services and training of employees on services, cross selling.

· Develop creative training tools for internal sales/product, and customer service training.

· Monitor, coach and provide training with all levels of retail banking employees to facilitate a working sales and customer service culture.

· Motivate branch employees through consistent sales coaching and sales reporting.

· Work with managers to ensure proper coaching and development of staff in the branches.

· Travel to branches as necessary for sales training and coaching.

Other duties as assigned.

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Shift:

• 8 hour shift

Ability to Relocate:

• Corpus Christi, TX 78411: Relocate before starting work (Required)

Work Location: In person