Business Systems Officer (Banking) jobs in Knoxville, TN

The Business Risk Professional will partner with their assigned Line of Business, other Business Risk Professionals, and Business Risk Managers to, depending on their function, create, implement, maintain, review or oversee an effective risk management framework. They may participate in projects and/or activities that ensure compliance with applicable federal, state and local laws and regulations. They may identify gaps and inform solutions that minimize losses resulting from inadequate internal processes, systems or human errors. They may actively identify, respond and/or escalate risks as appropriate. They may inform policies and procedures in an effort to maximize profit potential and minimize regulatory exposure. They may serve as a functional liaison between the Line of Business and the Lines of Defense.

Business Banking Segment Strategy Risk and Change Management

(Supporting the following teams: GTM, Reporting & Analytics, Customer & Banker Success, Sales & Partnerships)

Key Responsibilities:

• Serve as point of contact on various business banking audits and support audit inquiries and requests
• Identify, vet, and manage business segment strategy related issues
• Lead business change management initiatives related to segment strategy teams, including submission of related BCIQ/PRISM records
• Participate in or lead stakeholder meetings regarding segment strategy related issues and business changes
• Drive work to support the risk and control framework, including gap assessments
• Review legal and regulatory applicability and business line impacts resulting from changes
• Serve as a liaison between the business lines and the various lines of defense
• Collaborate with other risk professionals and compliance partners with the bank
• Creation and facilitation of communications and presentations to senior management related to business banking risk projects and priorities

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Seven to 10 years of applicable experience
• Applicable professional certifications

Preferred Skills/Experience:

• Possess advanced knowledge of business banking products and processes including a sound understanding of the related risk and controls
• Possess strong knowledge and background of applicable laws and regulations
• Ability to coordinate with impacted parties to get thorough and timely responses and credibly challenge responses to gap assessments
• Effectively manage implementing business changes across multiple teams which includes updating processes, procedures and controls
• Self starter with ability to maintain and develop a network of risk and business line partners to assist in facilitating business changes
• Strong communication skills providing updates to impacted stakeholders on an ongoing basis
• Ability to manage numerous audit requests; coordinate with business line partners to collect evidence and provide thorough and timely responses to questions from auditors
• Assist with self-identified issue vetting to ensure current concerns are properly identified and documented
• Coordinate with risk partners to ensure resolution plans are properly designed to address all aspects of management responses and ensure corrective actions implemented adequately mitigate risks and demonstrate sustainability.
• Manage to strict deadlines for issues, ensuring milestones and target closure dates are set properly and adhered to
• Assist with preparation and review of memos and supporting documentation to ensure issues have been properly and completely resolved
• Develop and present communication on status of issues and audits with impacted stakeholders and business line leadership; escalate potential issues as needed
• Proficient computer navigation skills, specifically word processing, spreadsheets, databases and presentations
• Strong analytical skills
• Optimal: Prior experience working with first, second and third line of defense audit groups (CBB Quality Testing, CQA, CAS, etc.)

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.