CRM Application Administrator administers the Customer Relationship Management (CRM) applications. Responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security. Being a CRM Application Administrator monitors end-user usage of systems and performs daily administrative and user support tasks. Typically requires a bachelor's degree. Additionally, CRM Application Administrator may require either the Salesforce Certified Administrator or Salesforce Certified Advanced Administrator certification. Typically reports to a manager or head of a unit/department. The CRM Application Administrator work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a CRM Application Administrator typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)
Job Title: CRM Specialist with IT Experience
Job Overview:
As a CRM Specialist with IT experience for our 3PL Company, you will manage and optimize our customer relationship management (CRM) system while providing technical support and expertise. You will work closely with various teams across the organization to ensure that the system is used effectively and efficiently to drive customer engagement and retention. You will play a critical role in supporting our sales and marketing efforts and ensuring that we are delivering an exceptional customer experience.
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Requirements:
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