CRM Application Administrator jobs in Atlanta, GA

CRM Application Administrator administers the Customer Relationship Management (CRM) applications. Responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security. Being a CRM Application Administrator monitors end-user usage of systems and performs daily administrative and user support tasks. Typically requires a bachelor's degree. Additionally, CRM Application Administrator may require either the Salesforce Certified Administrator or Salesforce Certified Advanced Administrator certification. Typically reports to a manager or head of a unit/department. The CRM Application Administrator work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a CRM Application Administrator typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)

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CRM Administrator (FT)
  • Engineering Systems Inc
  • Norcross, GA FULL_TIME
  • About ESi
    Engineering Systems Inc. (ESi) is an engineering and scientific investigation and failure analysis firm. We primarily work with law firms, insurance companies, and manufacturers on small to large-scale projects to answer any technical questions they have. Our projects can entail investigating major transportation accidents, equipment failures, personal injury claims, and damage to residential or commercial structures. The variety and depth of our project work creates a variety of fulfilling roles at ESi.

    Please explore our website to learn more about ESi: www.engsys.com

    What We Can Offer You
    • Medical, Dental & Vision
    • Life Insurance/Voluntary Life Insurance
    • 401k with employer match
    • Eligible for Spot Bonus, Merit Bonus, and/or Annual Bonus
    • Flexible Time Off (FTO) – encouraged to take 20 days of paid time off/year
    • Career Growth/Development 
    • Pet Insurance
    • Work/Life Balance
    • 10 paid holidays (9 standard holidays and 1 floating holiday)
    • Access to Wellbeats – on-demand fitness & well-being videos
    • Full-size gym & personal trainer at the office multiple times a week
    • 30-minute fitness break available in addition to 1-hour lunch break
    • Wellness Reimbursement 
    • Business casual dress code and positive working environment

    About this Role
    A CRM administrator is responsible for maintaining the integrity of a customer relationship management (CRM) system. They ensure that all data is accurate and up to date, monitor performance metrics, and troubleshoot any issues that may arise with the platform. Responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and scrubbing data.  Monitoring end-user usage of systems and performing daily administrative and user support tasks.

    *Candidates must be either local or willing to relocate to Atlanta, GA or Aurora, IL areas*

    Key Responsibilities:
    • Maintaining and updating data in the CRM system to ensure accurate records of customer information
    • Ensure accuracy and reliability in CRM data
    • Organizing and updating the information such as contact details, purchase history, and preferences
    • Providing support for sales activities by creating reports on lead conversion 
    • Manage/create/execute training materials for new hires and existing employees about the system, data integrity, and internal processes
    • Identifying opportunities for improving customer satisfaction through surveys and focus groups
    • Coordinating with other departments to ensure that customer requests are responded to in a timely manner
    • Develop reports that track customer activity over time to identify trends in behavior or needs that may indicate opportunities for improvement
    • Providing support to customers by answering questions and resolving problems regarding products or services they have purchased from the company
    • Collaborate with internal stakeholders to communicate and educate the latest information on the system and utilization
    • Perform other duties as required

    Education Required: 
    • Bachelor’s Degree or 2-3 years of experience in CRM Administration.

    Computer Skills: 
    • Microsoft Excel, Word, and PowerPoint 

    Other Skills/Abilities or Other Qualifications: 
    • Excellent written and verbal communication skills
    • Skilled in professional negotiation
    • Skilled in maintaining detailed records, and organizing information
    • Adept at multitasking
    • Problem-solving

    Physical Demands:
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to stand; walk and sit on a regular basis.

    Work Environment:
    The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate. Work is performed in a typical office environment.
    • Local candidates preferred – no relocation provided
    It is the policy of ESi, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, national origin, gender, sexual orientation, age, disability, or veteran status. ESi is committed to recruiting, hiring, and promoting people with disabilities, as well as veterans. If you need assistance with completing the electronic application, please email your request to employment@engsys.com

  • Just Posted

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SharePoint Platform Administrator
  • SharePoint Platform Administrator
  • Atlanta, GA FULL_TIME
  • Summary: We are looking for a highly skilled SharePoint / Power Platform Specialist to join our Analytics and Support team. You will provide SharePoint support to ensure the availability, reliability,...
  • 1 Month Ago

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Peoplesoft Application Administrator
  • Linbar Solutions, Inc.
  • Athens, GA FULL_TIME
  • If you have interest in this position please send resume in word with contact number and hourly rate. #2 Peoplesoft Application Administrator (#11218571) Pay Range: DOE Recruiter will discuss Position...
  • 19 Days Ago

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Peoplesoft Application Administrator/Upgrader
  • Linbar Solutions, Inc.
  • Athens, GA FULL_TIME
  • If you have interest in this position please send resume in word with contact number and hourly rate. #1 Peoplesoft Application Administrator/Upgrader (#11218553) Pay Range: DOE Recruiter will discuss...
  • 18 Days Ago

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Coordinator, CRM
  • Zaxbys Franchising LLC
  • Atlanta, GA FULL_TIME
  • The Zaxby’s Support Center is looking for a Coordinator, CRM to support the Loyalty/Digital Marketing team. This individual will be responsible for the successful execution and deployment of loyalty m...
  • Just Posted

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CRM Assistant
  • Malibu, Atlanta
  • Atlanta, GA FULL_TIME
  • Company DescriptionIn an age of increasing technology, our teams speak to our consumer base ensuring the right point gets across every time. Job DescriptionYour role will include:CUSTOMER ACQUISITIONC...
  • 7 Days Ago

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0 CRM Application Administrator jobs found in Atlanta, GA area

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Administrative Assistant - Diversity Equity and Inclusion
  • Southern Company
  • Atlanta, GA
  • Job Description Administrative Assistant-Diversity, Equity, and Inclusion Summary This position has a dual role with tal...
  • 3/28/2024 12:00:00 AM

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Special Assistant/Project Manager, Emory at Grady
  • Emory University
  • Atlanta, GA
  • Discover Your Career at Emory University: Emory University is a leading research university that fosters excellence and ...
  • 3/28/2024 12:00:00 AM

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Jira Developer
  • ApTask
  • Atlanta, GA
  • About Client: Client is an information technology and business process outsourcing company. It provides a range of IT se...
  • 3/28/2024 12:00:00 AM

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Sr. Business Practices Analyst - Regulatory Compliance (Remote or Hybrid)
  • Houston Methodist
  • Atlanta, GA
  • NOTE: After department orientation, this position will have an opportunity to work remote or hybrid At Houston Methodist...
  • 3/28/2024 12:00:00 AM

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Lead Software Engineer (Hybrid)
  • Global Payments Inc.
  • Atlanta, GA
  • Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our p...
  • 3/28/2024 12:00:00 AM

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Senior SQL Server Developer
  • FleetCor Technologies, Inc.
  • Atlanta, GA
  • **Senior SQL Server Developer** **Responsibilities:** * Designs and configures environments and creates ETL deliverables...
  • 3/27/2024 12:00:00 AM

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Sr. Splunk Enterprise Security App Developer (Remote) (BHJOB22048_761)
  • ITmPowered
  • Atlanta, GA
  • Sr. Splunk Enterprise Security App Developer (Remote) - ITmPowered Sr. Splunk Enterprise Security App Developer will dev...
  • 3/27/2024 12:00:00 AM

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Oracle Cloud Applications System Administrator
  • DATAMTX LLC
  • Marietta, GA
  • WHO WE ARE Datamtx (www.datamtx.com / formerly Datamatics) established in 1993 is globally HQ'd in Atlanta with a stella...
  • 3/25/2024 12:00:00 AM

Atlanta (/ætˈlæntə/) is the capital of, and the most populous city in, the U.S. state of Georgia. With an estimated 2017 population of 486,290, it is also the 38th most-populous city in the United States. The city serves as the cultural and economic center of the Atlanta metropolitan area, home to 5.8 million people and the ninth-largest metropolitan area in the nation. Atlanta is the seat of Fulton County, the most populous county in Georgia. A small portion of the city extends eastward into neighboring DeKalb County. Atlanta was originally founded as the terminating stop of a major state-sp...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for CRM Application Administrator jobs
$91,338 to $111,646
Atlanta, Georgia area prices
were up 1.4% from a year ago