CRM Application Administrator administers the Customer Relationship Management (CRM) applications. Responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security. Being a CRM Application Administrator monitors end-user usage of systems and performs daily administrative and user support tasks. Typically requires a bachelor's degree. Additionally, CRM Application Administrator may require either the Salesforce Certified Administrator or Salesforce Certified Advanced Administrator certification. Typically reports to a manager or head of a unit/department. The CRM Application Administrator work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a CRM Application Administrator typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)
Start a challenging and rewarding career with American Federal, a financially strong, employee-owned community bank offering top-tier benefits, paid time off, an exciting work environment, and more!
POSITION OVERVIEW
The Programming, Data and Application Administrator will provide analysis, design, development, testing, implementation, and maintenance of new and existing software applications with primary responsibility for the Fiserv DNA banking system, maintain/support internally developed HCL Notes applications, and work with M365/ SharePoint/ Power Platform.
ESSENTIAL ROLES
ESSENTIAL QUALIFICATIONS
Minimum of two-year degree or bachelor’s degree in computer science or a related technical field or its equivalent in work experience
Minimum two years of technology experience, including hardware/software installation and maintenance experience.
Knowledge of computer principles and techniques necessary to support and document software applications, as well as windows servers, Active Directory, and Powershell.
Power user of the MS office suite of products
Member FDIC
Equal Opportunity/Affirmative Action Employer
Including Protected Veterans and Individuals with Disabilities
For a full position description, please email humanresources@americanfederal.net
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